[quote="dkstott"]sorry boys, you lost me to copytrans!!!
[/quote]
You'll be missed :roll:

sorry boys, you lost me to copytrans!!!

it works with IOS 5 and is moving music to and from my IPOD touch....

something MM4 can't and won't do for the foreseeable future

Make sure you have the volume not set to 0. Also see: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=90

It might be a wrong sound card selection in the output plugin.

Not being a computer wizz, it's very confusing. I was happy with MM3 but decided to upgrade to MM4 on my Win-7 computer anyway. Now the player looks like it is playing songs but there's no sound from the speakers. Hate to go back to Win Media, but I see no other choice. Not sure why you need a CS degree to operate this application. Disappointing...

[quote="jiri"]MediaMan, this is certainly supposed to work well and it really works in all our tests. Maybe there's something nonstandard in your case, so please just contact support directly and add all the necessary details, so that we could find out more.Jiri[/quote]

Thanks for trying to to help. Per my post above, its all wotking now, but this is a very frustrating experience.

Any upgrade that initially leaves the user wihout music, settings, and playlists is NOT working well in my books.

The program knows exactly where the ini file is and where the DB is. It should update accordingly, rather that leave the user scrambling to put the pieces back together.

This is expecailly true as the INI file itself is never in the same spot twice (so much so you have a web page to describe where it might be). So, either the upgrade should process the old ini, or, the program should have a feature where one can specify the DB location. Having neither of these features, and just blaming the mess on Windows, (or on it being a major upgrade), are pretty lame excuses. This was anything but seamless.

MediaMan,

this is certainly supposed to work well and it really works in all our tests. Maybe there's something nonstandard in your case, so please just contact support directly and add all the necessary details, so that we could find out more.

dkstott,

language like this doesn't help anything. Version 4.x works extremely well for most users. If you have any particular problem, there isn't any other way then to report it _in_detail_ and be patient. E.g. if you find anything missing in the Wiki, you can either try to add it yourself, or let others know here so that it can be improved. As for your problems with iPod - note that we always try to fix things as soon as possible, but these problems are often caused by Apple trying to force you to use iTunes only.

Jiri

the bugs in this version are unbelievably bad..... add to it that there is no supporting documentation.

Wiki & FAQ help points to tips in version 3.

the only thing we get is "download this file" or "follow step 4b"and then sit on your hands & wait....maybe we'll get back to you on this.

The helpers here have their heads stuck in the sand if they think this version has no bugs!

Uninstall and reinstall old copy: http://www.mediamonkey.com/support/index.php?_m=downloads&_a=view&parentcategoryid=2&pcid=0&nav=0

Also if you're upgrading make sure you upgrade directly to 4.0.1 and skip 4.0.0.

Hi, I have CD of Media Monkey. It is about 9 months old - so probably the version prior to the upgrade. (The disc does not specify the version) I loved the old software!!

The "upgrade" has stuffed up the entire package. Settings lost, won't synch to my walkman etc. (They can stick the upgrade where the sun don't shine as far as I'm concerned!)

How can I get back to the previous version without losing my playlists and settings. The only thing I can think of is to uninstall the entire program, then reinstall from the disc, but that will mean having to start from scratch, and as I have about 2000 songs and 20 books in playlists it will be a big job. Any suggestions?

Got everthing back, but this is a very frustrating experience. Why should I have to go to a web site to figure out where my ini file is and will be, and where my database was, and will be, and then edit that ini file to point to my database file. Why oh why cant the install process (which knows exactly where the ini and db files are), simply perform the upgrade, rather than leave me with no music, playlist or settings. This is just plain stupid.

Did you use a custom database location in MediaMonkey 3?

You can copy the MediaMonkey 3 database to the MediaMonkey 4 database location and then start MediaMonkey. All your playlists should be back.

Database locations: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=17

On a leap of faith , upon notification of the 4.01 upgrade, I upgraded my second computer. Big mistake. Just like my OP, another disaster. All playlists GONE. All settings GONE. What a POC this is !! A few more hours of my life I will never get back now as I try scour my hard drive and backups to try and recover my database....and few more hours finding which INI file its using now and which directroy its now storing the DB file in.. Haviing a party in a few days and now my entire music library is in shambles. Nice work guys. Say hello to the other 12 years olds on the 4.x design team.

couldn't agree more. Horrible!!!!!!!!!!!!!

There is only one file needed to install the addon. You get it by clicking the "Download" button at
http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/

[quote="nohitter151"][quote="MediaMan"]
That first link, http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/ implies one "buys" the plug-in. Is that correct???[/quote]
No. This addon is free.[/quote]


Thanks. This plug-in sounds interesting , but which files do I download?
-All of ones here ? : http://www.mediafire.com/?ej1rjfb5cqp3x
-Just the one here ? : http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/

Regardless, I think I will need to pass, as I only have one more strike left before I'm out ! My last TWO upgrades have both been disasters - MM3.2.6 and MM4. Whats happening to MediaMonkey?? As Jake Ames says, this is all really out of character for MediaMonkey.

For now, I will:

-keep MM 3.2.5 on my 5 other PCs at home ( with music files all synced )
-use MM 4 on my main machine only, setting it up the wait I like it ( same set of synced music files)
-keep a mirrored copy of my non-FLAC music for use with Itunes and my iPad
-wait for MediaMonkey to make things work properly.. or give it up (after all these years) if iTunes Next Generation ever catches up.