Hi,
UI positions and configuration somehow got corrupted and http://www.mediamonkey.com/support/inde ... o-defaults was needed.

Once MM4 started to work and not left background processes on crash MM5 also started to recognize iPod.

Happy Monkeying!

Thank you Pavle for taking the time to get onto my PC and sort out MM4 for me. It now seems to be working fine and no longer crashing.

~and sorting out MM5 / ipod issue.

Really pleased you were still awake half way through the night.

Pavle
I can't copy the error code as the max characters is 60,000 and it has 114,303 characters!

I'll open a ticket.

As an aside, MM5 doesn't recognise my ipod (6th generation 128GB). Any ideas how to get it recognised?

Thanks.

Ali

Hi,
If you stumble on Crash Again in MM4 you have more info/details link in dialog and there you can copy to Clipboard on crash.

After that you can use CODE (</>) in reply here or open support Ticket and attached txt file with error content.

Pavle

So I have installed MediaMonkey_4.1.25.1885_Debug.

It encountered an error so I've sent it off as I can't attach it here.

I have also installed MediaMonkey_5.0.0.2183_Debug as a fresh install. It didn't take long for my media to be found and updated. It didn't crash.

So I'll be using MM5. I need to check that my ipod

I'll try and remember to do this either tonight or tomorrow night.... possibly the weekend

Hi,
Can you try to install latest beta Debug version from http://www.mediamonkey.com/forum/viewto ... 54426&sd=d as a portable?

Also it would be interesting to install MM5 Beta portable from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d

Let us know if they crashes also.

Hi
I'm on Windows 10 Pro 64 bit on a Surface 3. I have about 18,000 songs on my My MM is version 4.1.24.1883PC.

Whenever I open MM, it crashes. If I try to import an album, it crashes. I let it monitor my C drive - it doesn't finish, it crashes. I change the settings to not monitor my C drive, but as it crashes, the change of settings don't work.

I'm at a loss what it do as it is my tool to keep my tunes in place.

Please help!