[SOLVED] Tracks fail to save on sync

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Expand view Topic review: [SOLVED] Tracks fail to save on sync

Re: [SOLVED] Tracks fail to save on sync

by rusty » Fri Jan 27, 2017 1:37 pm

fyi, there are a few sync issues that have been introduced in 1.3 that should be resolved in the next beta build:
http://www.ventismedia.com/mantis/view.php?id=13246
http://www.ventismedia.com/mantis/view.php?id=13957

-Rusty

Re: Tracks fail to save on sync

by MaximusPrime » Mon Jan 23, 2017 3:24 pm

Lowlander wrote:Are you on the latest betas of both MMA and MMW? If so send in a debug log (from About screen) and reply with the logID in a Support Ticket.

I started fresh and all files synced fine.
Yes I am, I even deleted all tracks from MMA after the updated and synced new but 22 from ~1200 fail to save, I will send a debug log later


EDIT: Without any changes, it works now perfectly, who knows why :lol:

Re: Tracks fail to save on sync

by Lowlander » Mon Jan 23, 2017 12:50 pm

Are you on the latest betas of both MMA and MMW? If so send in a debug log (from About screen) and reply with the logID in a Support Ticket.

I started fresh and all files synced fine.

Re: Tracks fail to save on sync

by MaximusPrime » Sun Jan 22, 2017 5:57 pm

Even with the latest update some of my tracks won't sync to MMA

Re: Tracks fail to save on sync

by Bigleg » Fri Jan 20, 2017 1:25 pm

All my tracks have albums also.

****EDIT****

Latest update, now syncing again, well done and big thanks

Re: Tracks fail to save on sync

by rlpowell » Fri Jan 20, 2017 12:03 pm

Confirmed fixed in 665 (despite that my broken song had an album).

Also, this led to the amusing experience of syncing from my laptop to my phone on the commuter bus. :D

Re: Tracks fail to save on sync

by rivorson » Fri Jan 20, 2017 8:36 am

Confirmed fixed in 665.

Thanks.

Re: Tracks fail to save on sync

by rusty » Thu Jan 19, 2017 8:51 pm

Can you confirm whether build 665 solves the problem? You can test by installing and then syncing--it should correct the error and subsequent syncs of additional tracks should work correctly.

Thanks.

-Rusty

Re: Tracks fail to save on sync

by iain2020 » Thu Jan 19, 2017 1:34 pm

rusty wrote:Thanks for the reports and logs. It's caused by a regression related to tracks that don't have an album defined.
Tracked at: http://www.ventismedia.com/mantis/view.php?id=13922

It should be fixed in the next build (665).

-Rusty
Just for your info, all my new tracks failed to save and they all have an album defined.

Re: Tracks fail to save on sync

by rusty » Thu Jan 19, 2017 12:21 pm

Thanks for the reports and logs. It's caused by a regression related to tracks that don't have an album defined.
Tracked at: http://www.ventismedia.com/mantis/view.php?id=13922

It should be fixed in the next build (665).

-Rusty

Re: Tracks fail to save on sync

by iain2020 » Thu Jan 19, 2017 12:15 pm

iain2020 wrote:I'm having the same problem.
I'll post logs tonight.
Logs and ticket submitted (#JPH-331-13618)

All my files fail.

Re: Cannot sync via WiFi. Mind is going.

by rivorson » Thu Jan 19, 2017 11:58 am

Re: Tracks fail to save on sync

by rlpowell » Thu Jan 19, 2017 10:24 am

Same problem; just one file, but it's the one file I just added so very frustrating :D

Let me know if I should provide any info; I currently have nothing new to add to what people have been saying already.

Cannot sync via WiFi. Mind is going.

by metalewd » Thu Jan 19, 2017 7:32 am

Yes I've read everything.
Yes I've installed uninstalled both MMW and MMA multiple times.

I have granted permission to the SD card.

It looks like it's installing on MMA via WiFI but the tracks just don't materialize.

Folders appear for some lps but there is nothing in them. I get an error message saying "completed with errors" and "failed to save".

Installing ok via USB to MUSIC folder in MM folder on SD card.

I've never had these problems before.

It's a Galaxy Note 3. Always been kick ass.

Re: Tracks fail to save on sync

by rivorson » Thu Jan 19, 2017 5:39 am

Some new information. The tracks are being written to my internal storage during sync but then are being deleted immediately.

I used a file explorer to check the destination folders while a sync was running. Each file shows up in its correct location with the correct filename and looked like the correct file size but then it and its folders are deleted before the next file appears. I managed to create a copy of one track before it was deleted and the contents were correct too.

It looks like the files are being written successfully but the code that checks that the file was written is returning a failure.

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