by dmcritchie » Mon Aug 07, 2017 3:37 pm
I'm also having this problem, but in my case, I switched to adopted (encrypted) SD storage last week on my new tablet, and only afterward did I install MMA Pro (v1.3.1.0720). I then did a USB sync of my music, audiobook and video collection using MMW 4.1.17.1840. Most of the files seemed to transfer over successfully, though with the larger movies, I did get the message "The media transfer process on BNTV450 appears to be frozen. If the issue doesn't resolve on its own within a few minutes, please disconnect the device and reboot it.". Note that I got these messages when connected to two different clients: a Nook 7" tablet and a Galaxy S3. When this happened, disconnecting and rebooting did not help. I eventually had to use wi-fi sync for those large files.
But once all sync'ing was complete, I then found I could not play most of the music I tried. For example, none of the 19 tracks of my ABBA album could be played. I would just get the Toast message "Skipping inaccessible tracks". But a few other tracks I tried in my collection did work. So it's not a universal problem. The videos all work also, and some of these were sync'd with USB and some with WiFi.
Since all the sync'ing was done after a first fresh install of MMA, which in turn was after adopting the SD storage, this is apparently not the case that is discussed in this thread where you can't adopt storage with an existing install.
So after receiving the Toast messages, I created and sent you a debug log: FE6CQAZU44
I will wait to reinstall MMA in case you need to me try anything or provide more information about the current installation.
Can you help?
Thanks,
Dennis
I'm also having this problem, but in my case, I switched to adopted (encrypted) SD storage last week on my new tablet, and only afterward did I install MMA Pro (v1.3.1.0720). I then did a USB sync of my music, audiobook and video collection using MMW 4.1.17.1840. Most of the files seemed to transfer over successfully, though with the larger movies, I did get the message "The media transfer process on BNTV450 appears to be frozen. If the issue doesn't resolve on its own within a few minutes, please disconnect the device and reboot it.". Note that I got these messages when connected to two different clients: a Nook 7" tablet and a Galaxy S3. When this happened, disconnecting and rebooting did not help. I eventually had to use wi-fi sync for those large files.
But once all sync'ing was complete, I then found I could not play most of the music I tried. For example, none of the 19 tracks of my ABBA album could be played. I would just get the Toast message "Skipping inaccessible tracks". But a few other tracks I tried in my collection did work. So it's not a universal problem. The videos all work also, and some of these were sync'd with USB and some with WiFi.
Since all the sync'ing was done after a first fresh install of MMA, which in turn was after adopting the SD storage, this is apparently not the case that is discussed in this thread where you can't adopt storage with an existing install.
So after receiving the Toast messages, I created and sent you a debug log: FE6CQAZU44
I will wait to reinstall MMA in case you need to me try anything or provide more information about the current installation.
Can you help?
Thanks,
Dennis