Horrible performance under Oreo [#14845]

by **martin.bohac** » Tue Sep 04, 2018 12:12 pm

Don't you have some battery saver installed or don't you have enabled some battery optimization in a system setting?
Similar issues also occurred on Huawei phones. The system update helped or change a setting (described below) helped too.
I am afraid that this issue is not fixable on MMA side.

RBS wrote: ↑Tue Sep 04, 2018 5:35 am SOLUTION regarding Huawei Mate 9 Pro (and maybe others)
I have been in contact with Huawei Consumer support here in DK, and their solution i powersaving related

Anyway here's the solution that made it work for me:

Go to your phones 'settings' > 'battery' > 'settings' (upper right corner) > disable 'power-intensive prompt' > > go back to the prior page, and select 'launch' > 'disable 'manage all automatically' - now it works, and my MediaMonkey has now played flawless for more than an hour, and suddenly I became glad for my phone again

by **MaximusPrime** » Sat Aug 04, 2018 8:39 am

Hi. Tested it with disabled background process service but still crashes. thanks for your effort

by **martin.bohac** » Tue Jul 31, 2018 7:03 pm

I have added a new option (in build 823) to Developer options. You will get there via Options\About MediaMonkey\tap to MediaMonkey icon and disable the option "Allow Background process service". Then play some music and let me know whether it helped.

by **martin.bohac** » Fri Jul 27, 2018 5:24 pm

I have already some his debug logs from build 822. I have analyzed these logs and it seems to be a memory issue. In your logs, I can see many TRIM_MEMORY_RUNNING_CRITICAL, so MMA is killed by OS and crash log is not sent. I have never met with this issue on my devices, but I will check MMA with Memory Profiler and let you know.

by **Peke** » Fri Jul 27, 2018 4:57 pm

Hi,
I have the oposite issue where MMA is running in background for 4 days without crash. Send us debug log after crash and restart and write down Log ID here so that we track it for analyze.

by **MaximusPrime** » Fri Jul 27, 2018 3:07 am

bateye23 wrote: ↑Wed Jul 25, 2018 2:41 pm That's weird I have oreo os too but it's not crashing are you using the latest version of mm?

Yes. The thing is, the whole phone becomes slow when MMA is running and after time, sometimes just 2 minutes, other times after an half hour, media monkey crashes and the whole phone freezes for couple seconds. Because I initially thought it's because of the music plaayer shortcuts at the second display I've tested a lot music app but only mma forces the crash.

by **bateye23** » Wed Jul 25, 2018 2:41 pm

That's weird I have oreo os too but it's not crashing are you using the latest version of mm?

by **MaximusPrime** » Tue Jul 24, 2018 11:52 am

martin.bohac wrote: ↑Tue Jul 10, 2018 7:40 am I can't see any LOG from your device "HTC U Ultra", please send new LOG when the issue occurs.

Hi. Been very busy the last couple of weeks so there arent so many logs from me. Just send one a couple minutes ago. I really think the second display is somehow responsible for the crashs

by **martin.bohac** » Tue Jul 10, 2018 7:40 am

I can't see any LOG from your device "HTC U Ultra", please send new LOG when the issue occurs.

by **MaximusPrime** » Mon Jul 09, 2018 10:21 am

martin.bohac wrote: ↑Wed Jun 27, 2018 8:28 am Can you confirm the issue is fixed with build 818 (819 will be published these days)?

Tested it some days, unfortunatelly not fixed for me.

Sorry for my late response, I was on holidays

by **martin.bohac** » Wed Jun 27, 2018 8:28 am

Can you confirm the issue is fixed with build 818 (819 will be published these days)?

by **MaximusPrime** » Fri Jun 01, 2018 1:43 pm

martin.bohac wrote: ↑Thu May 31, 2018 12:07 pm Hi I have tested it on my Oreo device and I am not able to replicate it. I see your crashlogs, the crash is really related to Oreo new features. Some service does not start correctly (maybe PlaybackService, the exception is not clear). Does it occur always during playback? How is playback initiated? Is initiated from widget, app or from an external device like android watch?

Yeah, always, often even only one track was played.
Mostly started from the widget. I will test tomorrow only starting via app if it crashes too.
I even did a complete reset of the phone after updating but that didn't help

EDIT:
Alright, doesn't seem to crash as fast when I start MMA via app and not via Widget but still crashes.
Something I thought about is my HTC U Ultra has this second display with a mini kind of widget for the music player, mma works with this. The second display stops every once in a while when using mma. Maybe this has something to do with the maa perfomance and crash? But I even turned the musicplayer option on the second display off and the whole second display too without any changes. Just wanted to offer this information anyway

by **martin.bohac** » Thu May 31, 2018 12:07 pm

Hi I have tested it on my Oreo device and I am not able to replicate it. I see your crashlogs, the crash is really related to Oreo new features. Some service does not start correctly (maybe PlaybackService, the exception is not clear). Does it occur always during playback? How is playback initiated? Is initiated from widget, app or from an external device like android watch?

by **MaximusPrime** » Wed May 30, 2018 2:01 pm

Thank You

by **Peke** » Tue May 29, 2018 7:52 pm

Hi,
I added it as https://www.ventismedia.com/mantis/view.php?id=14845

Horrible performance under Oreo [#14845]

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