Video frames as thumbnail

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Re: Video frames as thumbnail

by Lowlander » Fri Dec 12, 2025 7:10 pm

Can you please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

It worked for me, being paused on an MKV file.

Re: Video frames as thumbnail

by Ecnaegnev » Fri Dec 12, 2025 4:34 pm

I just did and sadly the problem remains.

Re: Video frames as thumbnail

by Lowlander » Fri Dec 12, 2025 4:20 pm

Please update to the latest MediaMonkey 2024.2 release as it's working there for me.

Re: Video frames as thumbnail

by Ecnaegnev » Fri Dec 12, 2025 2:41 pm

Thx for replying.
I found out it won't let you capture thumbnail when video is paused, only when playing.
Which is kinda weird cause you want to choose an exact frame.

Running 2024.1.0.3113
Installed the recent codecpack

It used to work fine on previous release.

Re: Video frames as thumbnail

by Lowlander » Fri Dec 12, 2025 1:39 pm

Which build (Help > About) of MediaMonkey are you using and what File Type(s) are affected?

Do you have the MediaMonkey Codec Pack (Tools > Addons) installed?

Video frames as thumbnail

by Ecnaegnev » Fri Dec 12, 2025 1:17 pm

It used to work fine but now he just captures a black thumbnail. Any ideas?

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