by Help! » Fri Dec 05, 2014 8:14 pm
I have the free Standard version 4.1.4.1719 I am unable to convert files in my library that are in WAV format to MP3. There doesn't seem to be any problems with the files or the library. Every time I attempt to convert I receive the following error message: Failed to get data for ‘InstallDate’
I have no idea what that refers to. I can't find any references in the help or knowledgebase. Can someone tell me what this is about? I wondered if it is disabled on the Standard version.
Thanks beforehand,
Help!
I have the free Standard version 4.1.4.1719 I am unable to convert files in my library that are in WAV format to MP3. There doesn't seem to be any problems with the files or the library. Every time I attempt to convert I receive the following error message: Failed to get data for ‘InstallDate’
I have no idea what that refers to. I can't find any references in the help or knowledgebase. Can someone tell me what this is about? I wondered if it is disabled on the Standard version.
Thanks beforehand,
Help!