Unable to cast audio [#15477]

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Expand view Topic review: Unable to cast audio [#15477]

Re: Unable to cast audio [#15477]

by Ludek » Fri May 03, 2019 3:54 am

CraigG wrote:
Thu May 02, 2019 4:36 pm
Hi Ludek

I don't think anyone is monitoring https://www.mediamonkey.com/forum/viewforum.php?f=25

I put an issue there a while back but no reply. There hasn't been an update to the Android app forever. I haven't been able to sync it for several months. It just doesn't work!
I don't see your topic there. I see that the MMA forum is active and our support team (Peke, Lowlander) is constantly replying it / monitoring it.

I also noticed a new issue with MM5. When I cast, the sound is fine but when I listen on my PC speakers, the sound can change when I click on another screen, away from MM. The bass falls out and massive treble kicks in. When I click back onto MM, the sound quality returns.

I have put a video here: https://1drv.ms/v/s!AoM1UrOaoKUMj5tjmiwBjbt5394IRw
I don't see why clicking on another screen should have in impact on audio output. If you go to Options > Player > Output-Plugins ... which plugin you have selected? DirectSound, WASAPI, waveOut ? Does the issue happen with all the plugins?

BTW: These issues are unrelated to casting -- so feel free to enter another separate topic for these.

Re: Unable to cast audio [#15477]

by CraigG » Thu May 02, 2019 4:36 pm

Hi Ludek

I don't think anyone is monitoring https://www.mediamonkey.com/forum/viewforum.php?f=25

I put an issue there a while back but no reply. There hasn't been an update to the Android app forever. I haven't been able to sync it for several months. It just doesn't work!


I also noticed a new issue with MM5. When I cast, the sound is fine but when I listen on my PC speakers, the sound can change when I click on another screen, away from MM. The bass falls out and massive treble kicks in. When I click back onto MM, the sound quality returns.

I have put a video here: https://1drv.ms/v/s!AoM1UrOaoKUMj5tjmiwBjbt5394IRw

Re: Unable to cast audio [#15477]

by yarguy » Mon Apr 15, 2019 8:26 am

All it took was a simple re-boot to get MM5 to play to my Audio Chromecast. It also plays through the Chromecast Ultra on my TV with a display of the album cover, the album title, album artist and track name. Is it possible to get MM5 to display lyrics on the TV if the track has them? I also think it would be better if it displayed track artist rather than album artist; surely that is possible.

Re: Unable to cast audio [#15477]

by Ludek » Fri Apr 12, 2019 10:08 am

Upload it to a free file hosting service (FileDropper, DropBox, Box, RapidShare, ...) and attach the link here (or send me private message with the link).
Thx.

Re: Unable to cast audio [#15477]

by mastrege » Fri Apr 12, 2019 2:18 am

Hello Ludek,
how can I share the debuglog to you.

Thank you and regards,
Matthias

Re: Unable to cast audio [#15477]

by Ludek » Thu Apr 11, 2019 11:15 am

yarguy wrote:
Thu Apr 11, 2019 4:33 am
I also get MM5 showing my Chromecast Ultra (connected to a TV) but not my Chromecast Audio. I did send in a ticket, but have heard nothing from it.
I replied your ticket TJS-719-73558 , but haven't heard from you, do you see my replies?

Re: Unable to cast audio [#15477]

by yarguy » Thu Apr 11, 2019 4:33 am

I also get MM5 showing my Chromecast Ultra (connected to a TV) but not my Chromecast Audio. I did send in a ticket, but have heard nothing from it.

Re: Unable to cast audio [#15477]

by mastrege » Thu Apr 11, 2019 2:10 am

Hello Ludek,

thank you for you response. Now MM5 is detecting Chromecast Audio, but it cannot connect to it. After a few seconds (time-out) appears a messagebox "The "Chromecast Audio" player is turned off or inaccessible."

I have uploaded the debug-log and the screenshot of error to my cloud service.
But I can not post url links to this external domain. Caused I'm new here, I can not post a PM to you.

Thank you for your support.

Regards, Matthias

Re: Unable to cast audio [#15477]

by Ludek » Wed Apr 10, 2019 7:51 am

Chromecast Audio is supported and is detected just fine for me, my colleagues and the users here.

Please download and install this build: https://www.dropbox.com/s/7kacngz4j8rl5 ... g.exe?dl=0
and generate debug log using it (item 4b here: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 )

1) Start DbgView
2) Start MM5
3) Click the cast icon on the player and wait a little until the list of players is shown
4) Save the log from the DbgView to a file, upload the file to a free file hosting service (DropBox, Box, RapidShare, ...) and attach the link to the file (or PM me the link)

Thanks!

Re: Unable to cast audio [#15477]

by mastrege » Wed Apr 10, 2019 2:58 am

Hello,
I'm a happy user of MM (Gold) since about 10 years. Yesterday I was downloading the 5th version of MM (MediaMonkey 5.0.0.2167 Beta) on my Windows 10 PC to trying the new cast feature. If I press the right bottom cast button I see a list of my cast devices (Chromecast, MiBox, Samsung TV and the internal player). But I still missing my "chromecast audio" device. It is connected to my stereo amplifier. Is this an bug and you are still working on it to fix it or it will be not supported in future.
On my Chrome Browser I can select the "chromecast audio" device and cast the songs from my streaming service to it.
Thank you for your help.
Best regards, Matthias

Re: Unable to cast audio [#15477]

by Ludek » Wed Apr 03, 2019 2:43 am

CraigG wrote:
Tue Apr 02, 2019 10:41 pm
Mate - why is no one working on the MM Android app? It has been buggy forever with no updates, no fixes.
The app is still in development, not sure which bugs you are referring, but you can search and/or report on the corresponding MMA forum here: https://www.mediamonkey.com/forum/viewforum.php?f=25

Re: Unable to cast audio [#15477]

by CraigG » Tue Apr 02, 2019 10:41 pm

Mate - why is no one working on the MM Android app? It has been buggy forever with no updates, no fixes.

Re: Unable to cast audio [#15477]

by CraigG » Wed Mar 27, 2019 3:06 pm

Apologies again - you're right. New computer, I'm forgetting I need to re-to log in or add credentials to everything this week.

Re: Unable to cast audio [#15477]

by Ludek » Wed Mar 27, 2019 3:13 am

I guess that you previously registered MM5 with your MM4 licence, isn't it?
So putting your credentials again to MM5 should resolve the issue.

Re: Unable to cast audio [#15477]

by CraigG » Wed Mar 27, 2019 12:16 am

Hey Ludek - MM just shut me off saying I can only cast for 30 minutes unless I buy Gold. I thought that was all disabled for these versions. Can I work around? I can't help if i'm cut off.

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