Problem with Dragon naturally speaking [#8242]

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Expand view Topic review: Problem with Dragon naturally speaking [#8242]

Re: Problem with Dragon naturally speaking [#8242]

by homerhat_ » Fri May 08, 2015 10:33 am

Thanks I have sent the debug file to support

Re: Problem with Dragon naturally speaking [#8242]

by homerhat » Fri May 08, 2015 10:21 am

I ran the non skinned version but still crashes as soon as I try to access the menus.
I tried earlier versions of MM and it seems that v3.2.5.1306 works fine with Dragaon but from version 4.00 onwards
the problems starts occuring

Re: Problem with Dragon naturally speaking [#8242]

by Peke » Sat May 02, 2015 5:44 pm

When Dragon is started MMW Non Skinned should be always used. Dragon do not support recognize custom based UI engines as reading is based on Text recognition from standard Text/Memo/Tree fields and nodes based on 10+ year technology and non graphic enhanced components like icons and pictures and overlays.

Re: Problem with Dragon naturally speaking [#8242]

by dtsig » Thu Apr 30, 2015 10:23 am

Homerhat wrote:Did you manage to get a solution to this problem?
I am having the same issue where MediaMonkey crashes when Dragon NaturallySpeaking 12 is active.
MediaMonkey works fine when Dragon NaturallySpeaking is closed. I'm using version 4.1.6.1736
If you don't get a response be sure to create a log report. There is a link in my signature to reporting bugs. Then send it off to the Support section (top of web page)

Re: Problem with Dragon naturally speaking [#8242]

by Homerhat » Thu Apr 30, 2015 9:59 am

Did you manage to get a solution to this problem?
I am having the same issue where MediaMonkey crashes when Dragon NaturallySpeaking 12 is active.
MediaMonkey works fine when Dragon NaturallySpeaking is closed. I'm using version 4.1.6.1736

Re: Problem with Dragon naturally speaking [#8242]

by rusty » Mon Nov 12, 2012 11:31 am

Does the problem still occur if you run MediaMonkey in skinless mode?

-Rusty

Re: Problem with Dragon naturally speaking [#8242]

by Spip5 » Mon Nov 12, 2012 6:57 am

Same problem for me, in transcribing interviews.

If I ask Dragon team for help, I think they are going to tell me not to use MediaMonkey. But I love your software and the 5 sec bindable option is really usefull.

Re: Problem with Dragon naturally speaking [#8242]

by jeffsstuff » Fri Mar 23, 2012 10:44 pm

I am having the same problem. I use Dragon Naturally Speaking all the time (due to disability) and, given the choice between Media Monkey and Dragon, I have no choice but Dragon. Please fix this!

Re: Problem with Dragon naturally speaking [#8242]

by vikshah » Mon Dec 12, 2011 4:21 pm

I am a brand-new user of MediaMonkey 4 and have been finding it crashes when I click on a menu. After looking for answers on this forum, I can confirm that I also use Dragon NaturallySpeaking 11.5, and the crash only occurs when I have my user profile loaded. I was considering upgrading to Gold, but as I use Dragon all the time it's important to me that this compatibility issue is first resolved. Let me know how I can help.

Re: Problem with Dragon naturally speaking [#8242]

by alirezanoori » Sat Aug 27, 2011 4:59 pm

Thank you very much.

Re: Problem with Dragon naturally speaking [#8242]

by jiri » Sat Aug 27, 2011 1:33 pm

I leave the issue open here, we'll try to look into it soon and in case it isn't possible to fix here, will contact their developers.

Thanks,
Jiri

Re: Problem with Dragon naturally speaking [#8242]

by alirezanoori » Sat Aug 27, 2011 7:56 am

Thanks for looking more into it.

Yes, I had restarted both programs so I had to create the log again. Well turns out the process (in my case [9364]) was "natspeak.exe" - Dragon NaturallySpeaking software.

So can you fix this or I should contact the Naunce people?! (which I should say that I might never do this cause I'm not using speech recognition :D I just reported this because I love MM ;) )

Re: Problem with Dragon naturally speaking [#8242]

by jiri » Sat Aug 27, 2011 7:01 am

Ok, thanks. The end of the debug log indicates that a different process than MediaMonkey has a problem, namely:

00002011 20.99518585 [8300] Invalid parameter passed to C runtime function.

The [8300] is PID which is different from MM's, which is [8656]. I wonder whether this might be the cause of the problem. You could find out which process is this by looking at Windows Task Manager - Processes tab. Note that you need to enable PID column in View|Columns. Also note that the number might be different in case the application is restarted, i.e. instead of using [8300], please create a new debug and look for a line like the one above and use the number there.

I hope it's clear,
thanks,
Jiri

Re: Problem with Dragon naturally speaking [#8242]

by alirezanoori » Sat Aug 27, 2011 5:50 am

Re: Problem with Dragon naturally speaking [#8242]

by alirezanoori » Sat Aug 27, 2011 1:12 am

I'll create a video along with a full log and post it here today.

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