Wifi sync fail debug log 8PTP2BSZIW

Version 1066

latest wifi sync fail debug log 6PWTL6NMMS

Version 1063

It tells us that the connection timeout is occurring for some reason other than this setting. One other possibility: Samsung devices have a 'Power saving' tile in quick settings. Is that enabled? -Rusty No that setting is not enabled. Although, under device care>battery>power mode, the setting is &...

What does Android show when you Tap-hold on the MMA icon > Tap 'i' > Tap 'Battery' ? (it should indicate whether MMA is Unrestricted / Optimized / Restricted). -Rusty Thanks. On the final screen there the "allow background activity" toggle is greyed out so I can't change it but it reads &...

Very strange. I have 1061 also but nothing about battery or background use. Just the crash log option. That's because the current implementation removes the battery-de-optimization option if MMA is already set to 'unrestricted' in Android's battery options. We're aware that this isn't the most user...

Hi, When I go to ☰ -> Options -> General I get these options in 1061 https://i.ibb.co/9phnm7P/image.png After I tap on allow MediaMonkey to run in background I get prompt to allow that. Very strange. I have 1061 also but nothing about battery or background use. Just the crash log option.

Hi, In MMA > Options > General there should be an option to "Allow MediaMonkey to run in the background". Is it not there? You can also configure it from Android > Android Settings > Battery Optimization > MediaMonkey by setting it to unrestricted. Does that solve the problem? -Rusty Than...

Hi, in all your logs, wifi sync stops due to ConnectTimeoutException. It means that the server was not reachable for more than 20 seconds. Maybe there can be a connection lost due to battery optimization. Please try to ignore battery optimization for MMA. You can do it via Options/General/Allow Med...

Hi, I still can't replicate, but I tried to lower possible WiFi connection speed to make it unstable. Can you please let us knwo your WiFi Speed connection. To do that scroll down notification bar -> Long tap on WiFi icon (it should open list of WiFi connections) -> Short tap on Signal icon of conn...

Hi, The issue should be fixed in 2.0.0.1061. Can you confirm whether it solves the problem for you? (if not, please share another debug log ID). I tested on 3.5k synced and no issues found. As always in any case of issues log ID should provide more info. Hi unfortunately the behavior is the same wi...

1) Playlists are updated after all tracks are downloaded from the playlist. 2) Timestamp is saved only when sync is successful 3) Sync wizard should appear only for first time(Do you launch it from Hamburger menu/Sync ?) You have two storages on device, so you are prompt to choose storage to sync, ...

Using version 1060 now and the same sync issues persist. Are the new builds attempting to address this yet? A few other things I dont understand about the issue: 1) When the sync terminates it tells me the number of tracks it downloaded, but when I go to the playlist tab the total number of tracks h...

Still having wifi sync "crash" with the latest update. It's interesting the failure happens sometime after the downloading starts. It gets the through all the initial stages of the sync and even starts the downloads but eventually fails after that.

Thanks for the report! It sounds like https://www.ventismedia.com/mantis/view.php?id=19687 Can you confirm what version of MediaMonkey for Windows you're using? -Rusty Thanks. I am using MMW4 as in that previous case, but my situation isn't associated with deleting files and I don't think it always...

Debug log VH7MN16IZ2 MMA 2.0.0.1057 I am trying to wifi sync a playlist with 1000's of songs. With each sync attempt, MMA goes through the preparation step by rolling through every track which takes several minutes, then starts downloading. Sometimes it only downloads a track or two, sometimes 100+....