Code 5 Installation Error

[Scooter]

Media Monkey 3.2.5 on Windows 7 PC
On a Shared Environment

Trying to Upgrade to 4 and I got an error message

C:Program Files (x86)\MediaMonkey\MMHelper\.dll

An error occurred while trying to replace the existing file
Delete File Failed Code 5

May I also add that the upgrade actually downgraded me to MM2.5 now and I lost about half my library--tracks are still in the folders per Windows, just the library is halved So I took a step back.

Before I uninstall and rescan, I thought I would ask for help.

Thanks in Advance

[Lowlander]

Restart your PC and reinstall again.

[Scooter]

Worked Fine

Thanks.

Any reason why this would hiccup?

[Lowlander]

Something on your PC didn't release the file after MediaMonkey ran. This could be MediaMonkey not having closed completely or security software still having a lock on the file.