Where is the Support

Get answers about using MediaMonkey 4 for Windows.

Moderator: Gurus

audioguru
Posts: 33
Joined: Sat Jan 07, 2012 2:51 pm

Is there any support tody

Post by audioguru »

Hello

Is there any support today, I asked a simple question and there is no support again great support from MM.
audioguru
Posts: 33
Joined: Sat Jan 07, 2012 2:51 pm

Where is the Support

Post by audioguru »

Well,

To my disappointment MM monkey is slow to provide a simple answer about how to reinstall maybe the programmers do not know how to advise on this, not sure what the slow response is about, but it sure would be nice if MM supported their customers.

If they ever get around to it, maybe they can find the time to answer a basic question on how to re install the program for paying members.

Oh Paying Members do not count at Media Monkey.

Great Moderator today cannot even answer a basic question.
Last edited by Lowlander on Sun Feb 03, 2013 1:47 pm, edited 1 time in total.
Reason: Merged with existing post
rovingcowboy
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Location: (Texas)
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Re: Where is the Support

Post by rovingcowboy »

Shouting about being paying member is tiresome to us other members that try to help,

What is hard about installing did you have a crash when you were installing ? I didnt see the other message so please give me the link or repeat it here for me i'll try and help.
But the slowdown on developer help is normal doing new version updating or program writing.

The mods here also can see the support tickets and the developers do read the forum so just posting here will get same people to help.
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
rovingcowboy
Posts: 14163
Joined: Sat Oct 25, 2003 7:57 am
Location: (Texas)
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Re: Is there any support tody

Post by rovingcowboy »

I cant be here 24 hours anymore since i got hit with "CHF" please give it 2 days for a reply anymore from me or anyone then bump the post if needed too, for faster reply try sending a pm to one of the mods or me when we get email will see a notice of the pm,
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
nohitter151
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Re: Is there any support tody

Post by nohitter151 »

You've got to be kidding me, your post has barely been up 3 hours and you're complaining about no answer?
MediaMonkey user since 2006
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Lowlander
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Re: Where is the Support

Post by Lowlander »

Lowlander
Posts: 56588
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Where is the Support

Post by Lowlander »

Locked