Unable to convert WAV files to MP3

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Help!
Posts: 1
Joined: Fri Dec 05, 2014 8:04 pm

Unable to convert WAV files to MP3

Post by Help! » Fri Dec 05, 2014 8:14 pm

I have the free Standard version 4.1.4.1719 I am unable to convert files in my library that are in WAV format to MP3. There doesn't seem to be any problems with the files or the library. Every time I attempt to convert I receive the following error message: Failed to get data for ‘InstallDate’

I have no idea what that refers to. I can't find any references in the help or knowledgebase. Can someone tell me what this is about? I wondered if it is disabled on the Standard version.

Thanks beforehand,
Help!

Lowlander
Posts: 46188
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Unable to convert WAV files to MP3

Post by Lowlander » Fri Dec 05, 2014 8:25 pm

MP3 encoding is limited to 30 days in the free version: http://www.mediamonkey.com/support/inde ... -unlimited The error would seem that it can't verify when you installed.
Lowlander (MediaMonkey user since 2003)

Peke
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Location: Serbia
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Re: Unable to convert WAV files to MP3

Post by Peke » Sat Dec 06, 2014 7:12 pm

Go to regedit and delete "HKEY_CURRENT_USER\Software\MediaMonkey"
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spikeymonkey

Re: Unable to convert WAV files to MP3

Post by spikeymonkey » Mon Dec 29, 2014 6:58 am

Thanks Peke! that worked!

hugo.torres.cross

Re: Unable to convert WAV files to MP3

Post by hugo.torres.cross » Sun Jul 10, 2016 8:15 pm

Thanks, it worked great!!

I wonder why there is no mention of it in the Knowledge Base.

To Rip MP3 files I will need to buy gold after 30 days?

Bob_m_54
Posts: 42
Joined: Wed May 06, 2015 6:17 pm

Re: Unable to convert WAV files to MP3

Post by Bob_m_54 » Sat Aug 06, 2016 1:05 am

Or use Exact Audio Copy to rip, convert wav to MP3 etc, and use MM to manage your library. Which is what I do

Dougnddeb
Posts: 1
Joined: Tue Jul 16, 2019 2:45 am
Location: Dyersburg, TN

New to the group and need help please!

Post by Dougnddeb » Tue Jul 16, 2019 2:58 am

I am trying to rip a CD to my PC but when I press Rip, I get an error that says "Failed to get data "InstallDate" Can anyone help me? I sure would appreciate it.

Thank you,
Doug
Last edited by Lowlander on Tue Jul 16, 2019 1:50 pm, edited 1 time in total.
Reason: Merged

Lowlander
Posts: 46188
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Unable to convert WAV files to MP3

Post by Lowlander » Tue Jul 16, 2019 1:49 pm

Did you try the above recommendation?
Lowlander (MediaMonkey user since 2003)

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