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[SOLVED] Mediamonkey Gold: how long till one actually gets it?

Posted: Mon Apr 29, 2019 3:34 pm
by Brian Siano
Five days ago, I purchased a license for mediamonkey Gold. I haven;'t received any word about the upgrade, or a code to activate the Gold version. Who can I contact about this?

Re: Mediamonkey Gold: how long till one actually gets it?

Posted: Mon Apr 29, 2019 3:54 pm
by Lowlander
You should've gotten email soon after that with the License, it may have been filtered out by our emails spam settings. You should also be able to see the License in the store you purchased it: http://www.mediamonkey.com/support/inde ... icense-key

You can submit a ticket to Support if that doesn't work out, with the details of your purchase: http://www.mediamonkey.com/support/inde ... ets/Submit

Re: Mediamonkey Gold: how long till one actually gets it?

Posted: Mon Apr 29, 2019 7:20 pm
by Brian Siano
Thanks! I never got email confirmation. But I did as you suggeste,d got the code, and now I'm set. Tghanks!