Cannot play any files after reorganizing files on my Internal HD with MM

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djones498
Posts: 4
Joined: Sun Jan 19, 2014 4:09 pm

Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones498 » Mon Apr 29, 2019 9:43 pm

I reorganized files by dragging and dropping from the main folders and deleting the old empty folders using MM on files on my internal HD. Now I cannot play any files on my internal HD or my external HD. I can search with Windows Explorer and see files, but I have tried Rescan and the Update Location of Files in the Database AddOn. I recovered a lot of the deleted files from the Recycle Bin but cannot Rescan or find them with the Add On program. What do I do now?

Thanks!

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Mon Apr 29, 2019 10:33 pm

So the files are still in the Library? In that case, do the Paths still point to the actual files?

Please see: http://www.mediamonkey.com/support/inde ... ls-to-play
Lowlander (MediaMonkey user since 2003)

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Tue Apr 30, 2019 12:45 am

Thanks. I think I see the problem on my File Tree on the attached SNIPS but do not how to fix it.
I also can't figure out how to attach an image to this post.

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Tue Apr 30, 2019 12:52 am

I think I see the problem in my File Tree but don't know how to fix it. I also can't figure out how to attach a SNIP to this message.

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Tue Apr 30, 2019 10:11 am

You can use: https://imgbb.com/ to share images. Is the problem that the drive has no drive letter?
Lowlander (MediaMonkey user since 2003)

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Tue Apr 30, 2019 5:17 pm

Thanks! I set up the image hosting. Here are the screen shots. It appears I have a multiple layer tree in my file names. I am trying the 3rd Party App to locate files, but it seems to freeze up and has not worked correctly.

https:// /YjhkpS7 insert ibb & .com
https:// /K9kfCv5 insert ibb & .com

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Tue Apr 30, 2019 6:29 pm

Images don't work (at least I can't figure it out).

If you mean that you have additional sub-folders that you don't want, Auto-Organize Files can fix the Paths: https://www.mediamonkey.com/wiki/index. ... enames/4.0
The problem may be that the Paths are too long now, they can't be more than 255 characters for the full Path (including drive letter and extension).
Lowlander (MediaMonkey user since 2003)

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Tue Apr 30, 2019 6:46 pm

I could not post the entire link so I removed the IBB(delete space).com (won't let me paste those two together either) from the center of the address string. Copy the address and add the above in the space.

I really don't know how to explain what I am looking at without the pictures. I am running the Third PArty App: Update Location of Files in the Database again now.

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Tue Apr 30, 2019 6:49 pm

Like: https://ibb.com/YjhkpS7 that fails. You need to be a registered user to post links.
Lowlander (MediaMonkey user since 2003)

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Tue Apr 30, 2019 8:11 pm

Thanks. I thought i was but it picked the wrong user ID.

These are the current SNIPS of my File Tree after rescanning the entire internal HD library. I also can't play anything on my external HD either.

I cannot get anything to play. Just scrolls through greying out the Tracks.

I have tried to check the output plug-ins.


I don't know what else to try !


Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Tue Apr 30, 2019 11:29 pm

Did you read the link on greyed out files? Does the Path showing in MediaMonkey match the Path where the files actually reside?
Lowlander (MediaMonkey user since 2003)

djones73

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones73 » Wed May 01, 2019 5:17 am

No, they don't match and I haven't been able to fix it using Locate Missing Files, the Third Party App or Rescan/Add files.

Lowlander
Posts: 45769
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by Lowlander » Wed May 01, 2019 9:55 am

That'd normally happens when you move/rename files outside of MediaMonkey.

If Locate Moved/Missing Files can't match them you may need to start fresh by emptying the database (you'll loose Playlists, Play History and unsaved tags) and then scanning the files again.
Lowlander (MediaMonkey user since 2003)

djones498
Posts: 4
Joined: Sun Jan 19, 2014 4:09 pm

Re: Cannot play any files after reorganizing files on my Internal HD with MM

Post by djones498 » Wed May 01, 2019 8:27 pm

I did that and it still grays out the files and skips down the list.

I upgraded to 4.1.24.1883 same thing.

Do I need MM_Codec_Pack_Trial_2.2.0.106

Here is what I have currently have:

https://ibb.co/5RzM7Pf

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