[SOLVED] Random genre assigned in MMA

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[SOLVED] Random genre assigned in MMA

Post by Pineapple-Monkey » Wed Dec 26, 2018 7:23 pm

Current version of MMW on Windows 10 PC.
Current MMA app on Samsung Galaxy S8 phone with external Samsung SD card.

I synced my music library from MMW to MMA.
Half of the music was synced correctly with correct genre assigned.
For the rest of my music MMA assigned random genre tags. It even assigned some genre tags I had never used in my life (e.g. Jazz) to tag my music with.

I already completely formatted the SD card. Re-scanned my MMW music library, checked all the settings, re-synced from MMW to MMA multiple times. No success. On MMA my music is assigned these random genre tags.

What can I do?

Thank you.
Niklas :wink: MediaMonkey Gold user since 2000

I love the product. I tried many other solutions. Nothing beats MediaMonkey.

Check out MM remote: https://mmremote.net/

Peke
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Re: Random genre assigned in MMA

Post by Peke » Wed Dec 26, 2018 7:53 pm

Hi,
I am not being able to replicate. Are those tracks show correct genre in MMW? If you can find two files that Show correctly in MMW and not in MMA can you please PM a Download link so that we can analyze?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Re: Random genre assigned in MMA

Post by Pineapple-Monkey » Wed Dec 26, 2018 8:06 pm

Hi Pavel,

In MMW everything is perfect. I am very thorough and manually assigned all the correct genres. E.g. in MMW many albums are assigned to genre Hip-Hop. I then USB sync from MMW to MMA (Samsung phone SD card).
However, in MMA on my phone (and I also see this in MMW in the SD card node) only a few albums have the correct genre tag (Hip-Hop). Other albums that just get a random genre tag (e.g. Jazz).

I formatted SD card many times. Uninstalled MMA, manually deleted all MMA folderes from phone. Still the same. I wonder if there is a certain box I need to tick in the MMW sync settings.
Niklas :wink: MediaMonkey Gold user since 2000

I love the product. I tried many other solutions. Nothing beats MediaMonkey.

Check out MM remote: https://mmremote.net/

Peke
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Re: Random genre assigned in MMA

Post by Peke » Wed Dec 26, 2018 10:28 pm

Hi,
I am suspecting that files themselves contain wrong tag for Genre, thus I need one of files from SDCard to analyze?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Pineapple-Monkey
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Re: Random genre assigned in MMA

Post by Pineapple-Monkey » Thu Dec 27, 2018 7:06 am

Hi,

I have formatted the SD card, reinstalled MMA on phone, refreshed library in MMW. Run a fresh USB sync from MMW to MMA.

Issue after sync:
Every MMW genre with a name separated by commas ( , ) is split up in individual genres.
Example: Music files with the MMW genre label 06 Latin, Reggae, Welt are after syn in MMA shown as three individual genres 06 Latin and Reggae and Welt.

I could easily find a work around for this issue. For example not using commas and changing the genre names in MMW. However, is there another way in the settings?

Link to some affected music files and word doc with sync settings used: https://1drv.ms/u/s!AuEI-8Pz9dFtkJkPg7gI3KRj85PCmw

Thank you a lot for support.

Regards,
Niklas
Niklas :wink: MediaMonkey Gold user since 2000

I love the product. I tried many other solutions. Nothing beats MediaMonkey.

Check out MM remote: https://mmremote.net/

Peke
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Re: Random genre assigned in MMA

Post by Peke » Thu Dec 27, 2018 7:35 am

Hi,
In device profile under Options -> Tagging you can set that MMW sync only First Genre.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Re: Random genre assigned in MMA

Post by Lowlander » Thu Dec 27, 2018 7:37 pm

Check the Music > Files to Edit > Unsynchronized Tags node in MMW and see if the problem files show there. If they do use Tools > Advanced Tag Management > Synchronize Tags to fix selected files.

Did you sync directly to the device or did you take the card out and sync directly to the card? Also which version of MMA and MMW?
Lowlander (MediaMonkey user since 2003)

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Re: Random genre assigned in MMA

Post by Pineapple-Monkey » Mon Dec 31, 2018 2:14 am

Hi,

I fixed all issues with a lot of testing. I figured that MM does not like commas ( , ). Everything separated by commas e.g. genre name "Rock, Pop" is treated during sync as two different genres. MMA makes genre Rock AND genre Pop out of this and thus treats it as two independent genres.

Ticking the settings box 'only use first genre, when multiple genres exist' does not make a difference.
So instead of commas I use now this symbol ( | ) or I could have also used anything else e.g. ( / ).

That was the main issue.

Thank you for your support and Happy New Year to you and the team!
Niklas :wink: MediaMonkey Gold user since 2000

I love the product. I tried many other solutions. Nothing beats MediaMonkey.

Check out MM remote: https://mmremote.net/

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Re: [SOLVED] Random genre assigned in MMA

Post by Lowlander » Mon Dec 31, 2018 3:17 pm

What is split multi-values with set as under Tools > Options > Appearance in MMW and which version of MMW?

Did you sync directly to the SD card or to the device with the SD card?
Lowlander (MediaMonkey user since 2003)

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Re: [SOLVED] Random genre assigned in MMA

Post by Pineapple-Monkey » Wed Jan 02, 2019 8:59 pm

Did you sync directly to the SD card or to the device with the SD card?
The SD card was inside the phone while sync. In MMW the SD was listed as a separated device and I sync directly onto the SD card.

What is split multi-values with set as under Tools > Options > Appearance in MMW
This is set: split multi-values fields with ; [So NOT a comma , but a semicolon ; ]

and which version of MMW?
Version MMW Gold 4.1.23.1881
Niklas :wink: MediaMonkey Gold user since 2000

I love the product. I tried many other solutions. Nothing beats MediaMonkey.

Check out MM remote: https://mmremote.net/

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