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Google Pixel 3XL Sync problem
Posted: Mon Apr 15, 2019 9:48 pm
by BigLar86
I am having syncing my new phone with mediamonkey on my PC
Have MediaMonkey Pro installed on my phone and
Running 4.1.24 Gold on my desktop.
My phone connected with a usb-c to a usb port on the desktop.
The phone does not show up in mediamonkey file structure on my PC
Re: Google Pixel 3XL Sync problem
Posted: Mon Apr 15, 2019 9:56 pm
by Lowlander
Does Windows show the device? If so, make sure it isn't disabled under Tools > Options > Portable Device Sync in MediaMonkey.
Related:
http://www.mediamonkey.com/support/inde ... tion-fails
Re: Google Pixel 3XL Sync problem
Posted: Mon Apr 15, 2019 10:03 pm
by BigLar86
Yes it shows in the windows file structure - Are you saying under tools in mediamonkey or in windows somewhere
Re: Google Pixel 3XL Sync problem
Posted: Mon Apr 15, 2019 10:12 pm
by BigLar86
OK looked in tools options - see my last phone Galaxy 8 - but the new phone does not show at all.
Read the related article - still a bit confused
Re: Google Pixel 3XL Sync problem
Posted: Tue Apr 16, 2019 10:18 am
by BigLar86
Thank you for the suggestions -
I am thinking this is more of a windows issue than MM issue. While it shows in my windows file structure there is nothing but placeholder.
Cannot open it in windows - Identified as Pixel 3XL but nothing else.
If this thread stays open and I discover anything of interest I discover.
Again thanks.
Re: Google Pixel 3XL Sync problem
Posted: Tue Apr 16, 2019 11:12 am
by Lowlander
Make sure, on the device, that the connection type is set to MTP. Also try a reboot of the device.
Re: Google Pixel 3XL Sync problem
Posted: Mon Apr 22, 2019 9:09 pm
by Peke
Hi,
Note that on some devices you need to unlock phone and tap to select USB Connection Mode.