Appear and Reappearing files

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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nmvabc
Posts: 2
Joined: Tue May 07, 2019 7:38 am

Appear and Reappearing files

Post by nmvabc » Tue May 07, 2019 7:50 am

Hello,

I'm having an issue when synchronizing MMW to MMA - some songs keep showing up and disapearing.
Lets say I have song A in my MMW and it is not on MMA. If I do a sync, song A is transferred to MMA, and it is now on both devices. If I do another sync, then song A (and its folder and all songs in it) are removed from MMA. The file is physically no longer present on my Android phone. If I do another sync, then song A (and its folder and all songs in it) are transferred back to my smartphone. Another sync and they dissapear. And so on and so forth.

Looking at the songs existing on my library they keep oscilating between 1758 and 1745 songs as I do syncs between my PC and Android smartphone.

Has anyone seen this behaviour?

Cheers,
Nuno

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Appear and Reappearing files

Post by Lowlander » Tue May 07, 2019 10:08 am

How do you sync, and does this change between syncs? Which version of MMW and MMA are you using?
Lowlander (MediaMonkey user since 2003)

nmvabc
Posts: 2
Joined: Tue May 07, 2019 7:38 am

Re: Appear and Reappearing files

Post by nmvabc » Thu May 09, 2019 10:52 am

Hi,

I'm using USB cable.
My MMW 4.1.24.1883 is and my MMA is 1.3.4.0854.

I can't understand why some files keep on getting coppied to my smartphone and getting deleted as I keep on syncking...

Cheers,
Nuno

Lowlander
Posts: 46102
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Appear and Reappearing files

Post by Lowlander » Thu May 09, 2019 11:22 am

Are you sure that files that are being removed during sync are still part of the sync selection? If so I suggest to capture 2 debug logs (step 4b: https://www.mediamonkey.com/forum/viewt ... ?f=12&t=69) 1 where the files are removed and 1 where they're synced back. Attach the logs to a Support Ticket.
Lowlander (MediaMonkey user since 2003)

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