[SOLVED] iPhone XR associated with incorrect device driver?

Get answers about syncing MediaMonkey 4 with iPods and other devices.

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Michael Hawkins
Posts: 2
Joined: Sat Aug 03, 2019 7:07 am

[SOLVED] iPhone XR associated with incorrect device driver?

Post by Michael Hawkins »

Hi, my new iPhone XR seems to have become associated with (possibly) an Android device driver (WMDM) rather than the iPhone one. Any idea how I can switch it as it seems to be scuppering any attempts to sync, at least without trying to convert everything from AAC to MP3 which is painfully slow. PS iTunes is up to date and recognises the new iPhone.

Thanks,
Mike
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iPhone XR associated with incorrect device driver?

Post by Lowlander »

Does it show that in MediaMonkey (Tools > Options > Portable Device Sync)?

In the Device Profile you can set Auto-Conversion rules. You can change it to your needs.
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: iPhone XR associated with incorrect device driver?

Post by Peke »

Hi,
Make sure that iTunes is not started, you are using latest MMW Beta, you delete all non needed Device profile (starting with One assigned to iPhone) and then connect the phone so that MMW can create new profile using correct plugin.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Michael Hawkins
Posts: 2
Joined: Sat Aug 03, 2019 7:07 am

Re: iPhone XR associated with incorrect device driver?

Post by Michael Hawkins »

Thank you Pavle, that seems to be working. Mike
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