MP3 File Type Not Supported

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VirginiaBob
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Joined: Sun Nov 27, 2016 7:21 pm

MP3 File Type Not Supported

Post by VirginiaBob » Sun Nov 27, 2016 7:30 pm

It appears that My Media Monkey music files are properly discovered by my Samsung TV SmartShare. But when I try to play any of them, I get the message that the file type is not supported. These are ordinary mp3 files. Any suggestions?

Peke
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Re: MP3 File Type Not Supported

Post by Peke » Sun Nov 27, 2016 8:10 pm

Hi,
Where do you get that message on TV or in MMW?
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Lowlander
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Re: MP3 File Type Not Supported

Post by Lowlander » Sun Nov 27, 2016 8:45 pm

Which version of MediaMonkey are you using?
Lowlander (MediaMonkey user since 2003)

VirginiaBob
Posts: 3
Joined: Sun Nov 27, 2016 7:21 pm

Re: MP3 File Type Not Supported

Post by VirginiaBob » Mon Nov 28, 2016 1:59 pm

The "not supported" message appears on the TV.
I'm using the latest version of MM (4.1.14)
My music files are on a Seagate "personal cloud."
MM is on a Windows 10 tablet.
Thanks for considering my question.

Lowlander
Posts: 45839
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MP3 File Type Not Supported

Post by Lowlander » Mon Nov 28, 2016 2:42 pm

Did you maybe enable Auto-Conversion in the Media Server?
Lowlander (MediaMonkey user since 2003)

VirginiaBob
Posts: 3
Joined: Sun Nov 27, 2016 7:21 pm

Re: MP3 File Type Not Supported

Post by VirginiaBob » Mon Nov 28, 2016 6:51 pm

So far as I can tell, I have not turned on auto-conversion. Should I? How?

Lowlander
Posts: 45839
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MP3 File Type Not Supported

Post by Lowlander » Mon Nov 28, 2016 6:55 pm

You shouldn't as your files are already supported.

Capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=20&t=69
Lowlander (MediaMonkey user since 2003)

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