MM will not pull in any media files from my external SD card

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BryanX9X

MM will not pull in any media files from my external SD card

Post by BryanX9X »

MM will not pull in any media files from my external SD card.

I have done everything I can think of to remedy this issue, to no avail.

I have uninstalled the app, & reinstalled. I've moved the media files to another folder. I've given MM permission to access the SD card. I've deleted the library folders & re-selected the folder.
Lowlander
Posts: 56589
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM will not pull in any media files from my external SD

Post by Lowlander »

Which version of MMA and Android and do other Apps have no issues with SD card access?
rusty
Posts: 8423
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: MM will not pull in any media files from my external SD

Post by rusty »

Note: we're not having any issues loading / syncing / playing files from the SD card on numerous devices.

The key is:
- on Android 3/4, applications usually can't have write access to the entire SD card and are limited to writing to app-specific directories (that are deleted when the app is uninstalled). See http://www.mediamonkey.com/support/inde ... e/View/163
- on Android 5+, appropriate permissions must be granted for MMA to access/write the SD card. You are normally prompted for this when you first run MMA.
See http://www.mediamonkey.com/support/inde ... e/View/237
- to tell MMA to scan the relevant folders on the SD card (Options > Choose library folders).

-Rusty
BryanX9X

Re: MM will not pull in any media files from my external SD

Post by BryanX9X »

It's a stock Samsung Galaxy Note 4
OS version 6
MM pro, beta
All permissions have been granted.
File types are mainly mp3(90%), but some are various other types
Files are located on the root of the SD card in a "mp3" folder

I have done all of the things that you have listed. I've told MM to rescan for my files. I've removed the folder from MM & re-selected it. I've removed the storage permissions & let MM reapply them & I've reapplied them manually.

Still no luck. No music is found.
Peke
Posts: 17486
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM will not pull in any media files from my external SD

Post by Peke »

I know it is long shot but are you sure that you do not have .nomedia file in SDCard/mp3/ folder?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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