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Wifi Sync fails to download

Posted: Fri Nov 17, 2017 11:03 am
by Guest - physicsguy
MMA 1.3.1.0732
MMW 4.1.19.1859

I attempted to clean up the files on my phone by deleting the Music folder on the SD card and starting over. In the process I updated my MMW to the version listed above. I'm transferring things via a bunch of smaller playlists in stead of one huge one that I previously used. The first few lists went well via Wifi sync. However connecting again last night lead to consistent failure; MMW and MMA would communicate enough to give the number of songs, number of playlists, and the names of the failed files but would download nothing.

The only change between these was that I downloaded RocketPlayer to play the .wma files. It found them in the music folder on SD card and plays them perfectly. MMA can still see the music folder and play downloaded .mp3 files it just can't sync and download more.

Re: Wifi Sync fails to download

Posted: Sun Nov 19, 2017 7:13 am
by Peke
Hi,
You should update to latest MMA beta http://www.mediamonkey.com/forum/viewto ... 68820&sd=d first.

If still fails please send us Debug log from MMA "..." -> About MediaMonkey -> Send Logs adn write down here the LOG ID. Also it would be nice to have MMW debug log along with MMA debug log more info here http://www.mediamonkey.com/forum/viewto ... ?f=21&t=69 and attach it to support ticket so that we can analyze it and see why it fails for you.