MMA crashed on activation of suppress notifications in Android 9.0 [#15295]

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Biggus_Dickus
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Joined: Tue Jun 26, 2018 12:46 am

MMA crashed on activation of suppress notifications in Android 9.0 [#15295]

Post by Biggus_Dickus » Tue Dec 25, 2018 11:19 am

Hi everyone. I just want to help, If someone get same issue. Had yesterday a big problem. After an update to Android 9 on my Nokia 8, MMA crashed permanently. Reinstallation of MMA should solve this problem. Worked fine now again.

Peke
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Re: MMA / Android Auto crashed on Android 9.0

Post by Peke » Tue Dec 25, 2018 12:46 pm

Hi,
Any logs sent? I upgraded my Moto X4 few days ago and no issues.
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Pavle
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Admin of Free MediaMonkey addon Site HappyMonkeying
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Biggus_Dickus
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Re: MMA / Android Auto crashed on Android 9.0

Post by Biggus_Dickus » Wed Dec 26, 2018 2:27 pm

Yes. Send logs. It seems that Android 9 Update on my Nokia kicked out access rights for SD. PlayerPRO also wasn't able playback anything. So I don't think, the fault was at my Monkey :wink:

Peke
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Re: MMA / Android Auto crashed on Android 9.0

Post by Peke » Wed Dec 26, 2018 5:13 pm

Hi,
Anyway it is worth to check.

Can you please send One manual Log from your device and post log id here so that we can try to filter your previous Auto logs?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Biggus_Dickus
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Re: MMA / Android Auto crashed on Android 9.0

Post by Biggus_Dickus » Thu Dec 27, 2018 4:43 am

I probably could do so. But where so I find the Log file?

Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: MMA / Android Auto crashed on Android 9.0

Post by Peke » Thu Dec 27, 2018 7:32 am

Hi,
Open menu (3 dots top right or hardware menu button) -> About MediaMonkey -> Send Logs and you will get log ID prior to sending that you write here so that we can pair with your report.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

Biggus_Dickus
Posts: 31
Joined: Tue Jun 26, 2018 12:46 am

Re: MMA / Android Auto crashed on Android 9.0

Post by Biggus_Dickus » Fri Dec 28, 2018 3:34 pm

Done it. But seems that activation of suppress notifications let it crash. After activation I had Crash, after deactivation not. My Log ID is: ZPHKV2CUN5. Hope it may help you.

Best regards

Peke
Posts: 11992
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MMA / Android Auto crashed on Android 9.0

Post by Peke » Fri Dec 28, 2018 5:42 pm

Hi,
Can you check in APP Info Permissions Advanced that MMA is allowed to change system settings?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Biggus_Dickus
Posts: 31
Joined: Tue Jun 26, 2018 12:46 am

Re: MMA / Android Auto crashed on Android 9.0

Post by Biggus_Dickus » Sat Dec 29, 2018 12:47 pm

That's the solution, thanks. It seems, that the update changed the permissions :roll:

Peke
Posts: 11992
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: [SOLVED] MMA / Android Auto crashed on Android 9.0

Post by Peke » Sat Dec 29, 2018 7:36 pm

Hi,
Great that we found what happened.

I add it as https://www.ventismedia.com/mantis/view.php?id=15295 in order to improve handling such Cases in MMA.

Happy Monkeying!
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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