Artwork is not visible

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Peter E

Artwork is not visible

Post by Peter E »

Hi,

I installed the Media Monkey App on my Windows RT Tablet. It works fine, but the Artwork does not show up correctly.
The format of the files is .wma or .mp3 and the artwork of neither of them can be displayed in Media Monkey. In Windows Explorer everything is fine.
I restarted the app. I reinstalled the app. Nothing works.

Can please someone help me.
Lowlander
Posts: 56614
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Artwork is not visible

Post by Lowlander »

Do you work with embedded or external art?
Peter E

Re: Artwork is not visible

Post by Peter E »

embedded
Lowlander
Posts: 56614
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Artwork is not visible

Post by Lowlander »

I'm unable to reproduce. You may want to send an affected file (over 2MB you'll need to use a file sharing site and add the link in the support ticket) to support: http://www.mediamonkey.com/support/inde ... &_a=submit
Peter E

Re: Artwork is not visible

Post by Peter E »

I saved one file in my Skydrive. Here is the Link:

http://sdrv.ms/18S5hQf
Lowlander
Posts: 56614
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Artwork is not visible

Post by Lowlander »

MediaMonkey for Windows and Windows Media Player also don't see Art in this file. Are you sure Art is embedded in the file you shared?
MiPi
Posts: 871
Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic
Contact:

Re: Artwork is not visible

Post by MiPi »

Yes, this file really does not contain any embedded album art.
Peter E

Re: Artwork is not visible

Post by Peter E »

Oh Sorry, i thought the artwork would be embedded, but it isn't.
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