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Everything is in sync NOT!

Posted: Sun Mar 29, 2015 11:07 am
by LynxSL
Have a LG Gpad 7.
Spent a Saturday having all 9.5k/60GB of my tracks downloaded to the SD Card.
Woke up Sunday and couldn't access the music.
Ok. just try again.
Problem. "Everything is in sync", But there is no music on the device.
Tried Deleting/Reinstalling app.
Tried Erasing the SD.
Tried cleaning junk files.

Still Everything is in sync and there is no music.

Any Help appreciated.

Re: Everything is in sync NOT!

Posted: Sun Mar 29, 2015 12:54 pm
by dtsig
1) what version MMA
2) did you put music to std location or selected something specific?
3) on device or ext sdcard

Re: Everything is in sync NOT!

Posted: Sun Mar 29, 2015 1:20 pm
by LynxSL
1) what version MMA
Version 1.1.1.0411

2) did you put music to std location or selected something specific?
3) on device or ext sdcard

Music was to the external SD card.

Re: Everything is in sync NOT!

Posted: Mon Mar 30, 2015 9:33 am
by Lowlander
I've seen this when a new Device Profile was created for the device and of course a new profile has nothing selected to sync. Check under Tools > Options > Portable Device Sync in MMW that you don't have multiple profiles for your device (internal and external is fine, but not more than 1 of each).

Re: Everything is in sync NOT!

Posted: Mon Mar 30, 2015 10:36 am
by rusty
The other possibility is that the content has been synced, but for some reason, isn't appearing in MMA. You can use a file explorer like ES Explorer or the MMA Folders > Files function to see if the files exist at /storage/extSdCard/Android/data/com.ventismedia.android.mediamonkey/files/music

Let us know.

Thanks.

-Rusty

Re: Everything is in sync NOT!

Posted: Mon Mar 30, 2015 5:53 pm
by LynxSL
Lowlander wrote:I've seen this when a new Device Profile was created for the device and of course a new profile has nothing selected to sync. Check under Tools > Options > Portable Device Sync in MMW that you don't have multiple profiles for your device (internal and external is fine, but not more than 1 of each).
That must have something to do with the issue, as I was playing with setting up a second user. But that was deleted.

In MMW i have 4 external profiles and 1 internal.
I will try deleting all and starting again.

Had to redo the configuration of the profile on MMW and now it is downloading again.

Hope I can access the music when it is done tomorrow morning.

Thanks for the help!!!

Re: Everything is in sync NOT!

Posted: Sat Nov 03, 2018 7:08 pm
by CraigPH
I ran into this exact issue on my brand new Windows 10 / Android installation of MediaMonkey for Windows and MediaMonkey Pro for Android. For whatever reason, the "Configure" settings for my phone found under MMW's >Tools >Options >Portable Device Sync >Configure had nothing checked. When I checked off the associated music and playlists there, the device sync worked.