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New Playlist

Posted: Sat Dec 09, 2017 1:31 pm
by MPG
Having a problem with MMA.
After syncing music to my phone from an Autoplaylist that syncs random music to my phone, I like to create a playlist that has the artists sorted alphabetically.
I go to artists,
select all,
click the add to playlist,
click New,
enter in name
MMA says No valid tracks.

So what I have to do is:
go to playlists
Create new
go to artists
select all
Add to playlist

Just expect MMA to allow the creation of the playlist from the artists screen.

TIA

Re: New Playlist

Posted: Sat Dec 09, 2017 2:43 pm
by Lowlander
Which version of MMA, it seems to all be working here.

Re: New Playlist

Posted: Sat Dec 09, 2017 3:12 pm
by MPG
1.3.1.0742

Re: New Playlist

Posted: Sat Dec 09, 2017 5:14 pm
by Lowlander
I can't reproduce on the same build. Using Artist, select All, Add Playlist, New it created a new Playlist with all tracks.

Re: New Playlist

Posted: Wed Jan 10, 2018 11:32 pm
by MPG
Hi Lowlander,
I'm still having this problem. When you tested did you have any other playlists? I do not have any.

TIA,
MPG

Re: New Playlist

Posted: Thu Jan 11, 2018 10:19 am
by glassbox47
I'm having the same issue, and judging by the hits to this thread so are a few other people.

Everything was working as it should before I got a new SD card for christmas, previously I was using the internal storage on my phone.

1.3.1.0745 MMA

Not sure on my home version of MMW, it's probably out of date.

It syncs my lists fine, imports the files etc. Puts them in the right dir on the card, as I've specified.

When I try and make a new playlist from the now playing screen, it lets me 'make' it (I type it in etc, it shows up in the list on the next selection screen). I then select the list and i get the 'no valid files' error. The playlist is not created, the song not saved to said playlist.

However, when I make a new playlist from the playlist menu in MMA, it stores it in the playlist directory of my internal storage, where it previously did, and allows me to save a song from the now playing screen. I have specified it to store the playlists to the SD card (or so I thought, the synced lists from MMW go to this new directory on the sd card).

Let me know what information you need from me, I'll check back here often. This is driving me somewhat nuts.

Re: New Playlist

Posted: Thu Jan 11, 2018 11:10 am
by MPG
That's a good point glassbox. My music is on an SD card as well.....may be a clue....maybe.

Re: New Playlist

Posted: Thu Jan 11, 2018 11:58 am
by glassbox47
Yea i feel like it's just looking in the wrong directory for the files.

Re: New Playlist

Posted: Thu Jan 11, 2018 4:48 pm
by Lowlander
I do have Playlists (synced from MMW) already on the device, but I use SD card only. Feel free to send a debug log (from About screen) and open a Support Ticket with the logID.

Re: New Playlist

Posted: Thu Jan 11, 2018 5:19 pm
by MPG
submitted under log ID 4R4T77RHPN

Re: New Playlist

Posted: Fri Jan 12, 2018 9:34 am
by glassbox47
Log ID: NEPFF9IWPR

Ticket ID #YVG-949-47770

Mine is submitted as well.

Re: New Playlist

Posted: Sun Jan 14, 2018 5:01 pm
by MPG
My wife and I both have Samsung S7's. Her music is on her device, and I was able to create playlists from both Genre and Artist view. So it appears to be an issue with the music being on the SD Card.

Should I create a ticket?

Re: New Playlist

Posted: Tue Jan 23, 2018 3:04 pm
by glassbox47
Maybe it has to do with this?

http://www.mediamonkey.com/support/inde ... he-sd-card

I think we are going to have to help ourselves with this one.

Re: New Playlist

Posted: Wed Feb 07, 2018 9:54 am
by glassbox47
Giving up. Ignored by the devs. Support for SD cards appears to be non-existent. Yeah I can get the files on there, but it doesnt sync back and playlists are a mess of issues.

Back to using internal memory.

Extremely disappointing on all fronts.

I've been a supporter since the beginning and I've never seen you guys drop the ball this hard.

Re: New Playlist

Posted: Wed Feb 07, 2018 11:54 am
by Peke
Hi,
You only gave LOG ID in Ticket and it is not ignored Lowlander replied you here.

Is your SDCard set as Internal Or external Storage? I just tested on 3 devices and had no issues to create Playlists no matter where tracks reside.