[SOLVED] MM stops during playback

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neilred
Posts: 11
Joined: Sun Oct 11, 2015 2:50 pm

[SOLVED] MM stops during playback

Post by neilred » Wed Aug 29, 2018 1:59 am

Hi guys,

After many faithful & happy years of service, MMA has started playing up on me. When listening through headphones the track will all of a sudden stop. It usually happens the first track I listen to near the middle/end. I usually skip to the part of the song I was listening to and continue but it stops half way through the next track as well.

It seems random as well as it can do it for 5 or 6 tracks in a row but then sometimes only the first couple. After it has stopped a few times it seems to work OK but is frustrating getting to that point.

I have reinstalled MMA and searched the forum but cannot find an answer.

Please help!

rivorson
Posts: 594
Joined: Thu Jul 25, 2013 4:17 am

Re: MM stops during playback

Post by rivorson » Wed Aug 29, 2018 7:51 am

Are you using a Huawei phone? Huawei aggressively kills background processes for any apps other than its own, including media players that are actively playing music.

https://www.androidpolice.com/2018/07/2 ... anagement/
Last edited by rivorson on Wed Aug 29, 2018 4:29 pm, edited 1 time in total.

Lowlander
Posts: 46185
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM stops during playback

Post by Lowlander » Wed Aug 29, 2018 11:59 am

If not, are they Bluetooth or wired headphones and which version of MMA?
Lowlander (MediaMonkey user since 2003)

RBS
Posts: 2
Joined: Fri Mar 29, 2013 3:28 am

Re: MM stops during playback

Post by RBS » Wed Aug 29, 2018 4:14 pm

rivorson wrote:
Wed Aug 29, 2018 7:51 am
Are you using a Huawei phone? Huawei aggressively kills background processes for any apps other than its own, including media players that are actively killing music.

https://www.androidpolice.com/2018/07/25/vlc-blacklists-huawei-phones-play-store-alleges-poor-background-app-management/
I experience the same problem with MediaMonkey Pro on my Huawei Mate 9 Pro, and is your info fact, the only way to solution is to get rid of the Huawei phone

rivorson
Posts: 594
Joined: Thu Jul 25, 2013 4:17 am

Re: MM stops during playback

Post by rivorson » Wed Aug 29, 2018 4:51 pm

RBS wrote:
Wed Aug 29, 2018 4:14 pm
I experience the same problem with MediaMonkey Pro on my Huawei Mate 9 Pro, and is your info fact, the only way to solution is to get rid of the Huawei phone
When it was in the news I think I read an article that said Huawei was working on a system update that would hopefully fix the issue. I don't know how fast or reliable they are for updates though, and there's no guarantee that every Huawei phone would be updated.

neilred
Posts: 11
Joined: Sun Oct 11, 2015 2:50 pm

Re: MM stops during playback

Post by neilred » Thu Aug 30, 2018 7:23 pm

I have an Oppo F1s and have not had any upsets until this problem started a few weeks back. The headphones are wired.

Thanks for your replies.

Lowlander
Posts: 46185
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM stops during playback

Post by Lowlander » Thu Aug 30, 2018 7:46 pm

Could it be that the headphones become disconnected temporarily with movement?
Lowlander (MediaMonkey user since 2003)

neilred
Posts: 11
Joined: Sun Oct 11, 2015 2:50 pm

Re: MM stops during playback

Post by neilred » Thu Aug 30, 2018 10:33 pm

The jack is pretty secure and doesn't come out easily. It happens when I have a wired connect in the car. Also the track seems to reset to the start.

Lowlander
Posts: 46185
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM stops during playback

Post by Lowlander » Fri Aug 31, 2018 12:06 am

Send a debug log (from About) right after you experience this and reply here with the log ID.
Lowlander (MediaMonkey user since 2003)

neilred
Posts: 11
Joined: Sun Oct 11, 2015 2:50 pm

Re: MM stops during playback

Post by neilred » Mon Sep 03, 2018 12:47 am

Sorry for the delay. I sent a debug log the ID is NQKQSRQ2N8

martin.bohac
Posts: 132
Joined: Thu Nov 14, 2013 5:23 pm

Re: MM stops during playback

Post by martin.bohac » Mon Sep 03, 2018 1:44 pm

Unfortunately, it seems that MMA was killed by the system.
Have you any idea what can cause it?
Maybe something like this https://www.youtube.com/watch?v=f0Cguc9Uun0
You can try to allow MMA if it's disabled.

RBS
Posts: 2
Joined: Fri Mar 29, 2013 3:28 am

Re: MM stops during playback

Post by RBS » Tue Sep 04, 2018 5:35 am

SOLUTION regarding Huawei Mate 9 Pro (and maybe others)
I have been in contact with Huawei Consumer support here in DK, and their solution is related to power saving.

Anyway here's the solution that made it work for me:

Go to your phones 'settings' > 'battery' > 'settings' (upper right corner) > disable 'power-intensive prompt' > > go back to the prior page, and select 'launch' > 'disable 'manage all automatically' - now it works, and my MediaMonkey has now played flawless for more than an hour, and suddenly I became glad for my phone again ;-)

Misjel

MMA stops playing

Post by Misjel » Mon Sep 10, 2018 12:57 pm

MMA stops playing after 3 minutes. App shuts down. Device is laying flat on my desk. Android 8, Huawei p10 lite
Last edited by Lowlander on Mon Sep 10, 2018 1:13 pm, edited 1 time in total.
Reason: Merged with existing post

Lowlander
Posts: 46185
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: [SOLVED] MM stops during playback

Post by Lowlander » Mon Sep 10, 2018 1:14 pm

See above, this is a Huawei "feature".
Lowlander (MediaMonkey user since 2003)

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