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Discussion about anything that might be of interest to MediaMonkey users.

Moderator: Gurus

Ray Proulx
Posts: 14
Joined: Fri Sep 07, 2007 5:02 pm

member

Post by Ray Proulx » Fri Sep 07, 2007 5:16 pm

I paid for a gold membership and I should have bought a life time membership. Can I pay the difference and receive the life time membership. I have only been a member since August 30, 2007. If so how can I do it.

Thank you,

Ray :)

Blake
Posts: 801
Joined: Fri Oct 13, 2006 3:39 am
Location: Geelong, Victoria, Australia

Post by Blake » Fri Sep 07, 2007 9:24 pm

There was this:
Mediamonkey FAQ wrote:Users who've purchased MediaMonkey 2.x Gold licenses, can upgrade to a Lifetime license, and use the following coupon code to obtain a 25% discount on the lifetime license of MM: MM2toLIFEUPGRADEPROMO . Coupon is only valid at our main Element5 store until August 31.
But that has not been updated yet so it isn't valid at the moment.

@Jiri is there a possibility of it being updated?

Big Ray

no answer

Post by Big Ray » Tue Sep 11, 2007 12:11 pm

Does anybody at MM answer their e-mails. I sent them two and no responds. I hope they are not like Yahoo music and do not give customers sevices.

Big Ray

membership

Post by Big Ray » Tue Sep 11, 2007 4:37 pm

I thank everybody. I have received the answer to the question and they will fix my lifetime membership. The second time around the answered quickly.

Too All

Thank You

Big Ray :lol:

Lowlander
Posts: 46275
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Post by Lowlander » Tue Sep 11, 2007 10:23 pm

Customer service is good at MediaMonkey, but as a smaller operation things can sometimes take longer (they deserve a vacation too).

And there is always a chance that your email got lost somewhere and so was never received.
Lowlander (MediaMonkey user since 2003)

Morten
Posts: 1092
Joined: Thu Aug 11, 2005 11:31 am
Location: Norway

Post by Morten » Wed Sep 12, 2007 3:11 am

And there's also a chance their VERY busy with version 3.0 which is coming closer to a final release everyday.
Best regards,
Morten

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