Problem with Dragon naturally speaking [#8242]

[alirezanoori]

Today I just installed Dragon NaturallySpeaking. When I switch to media monkey, and I speak, media monkey immediately crashes.
I don't know what the problem is but I guess it has something to do with Dragon NaturallySpeaking.
Please look more into it if it's possible.
Best regards, Alireza Noori.

[Lowlander]

As usual a debug log send to support would be useful: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

[alirezanoori]

Here is the result of the debug (Dbgview.exe).

Code: Select all

[5628] Forms: Received WM_ACTIVATEAPP
[5628] Forms: Accepted WM_ACTIVATEAPP +
[5628] Forms: RestoreTopMost: Level: 1
[5628] Forms: RestoreTopMost: Starting
[5628] Winamp sim - ignoring.
[5628] Winamp simulation window received messsage 28
[5628] Winamp sim - ignoring.
[5628] MainForm: NC Activate +
[5628] MainForm: NC Activate -
[5628] Forms: RestoreTopMost: Level: 0
[5628] MainForm: NC Activate +
00000000	0.00000000	[5628] Forms: Received WM_ACTIVATEAPP	
00000001	0.00004377	[5628] Forms: Accepted WM_ACTIVATEAPP +	
00000002	0.00055831	[5628] Forms: RestoreTopMost: Level: 1	
00000003	0.00308184	[5628] Forms: RestoreTopMost: Starting	
00000004	0.00505282	[5628] Winamp sim - ignoring.	
00000005	0.00507087	[5628] Winamp simulation window received messsage 28	
00000006	0.00511541	[5628] Winamp sim - ignoring.	
00000007	0.02970832	[5628] MainForm: NC Activate +	
00000008	0.38146755	[5628] MainForm: NC Activate -	
00000009	0.39355916	[5628] Forms: RestoreTopMost: Level: 0	
00000010	0.60436463	[5628] MainForm: NC Activate +	

[Edgar]

I use Dragon NaturallySpeaking 11 Professional, Windows 7 SP1, and I just tested with MediaMonkey beta 1398 skinned debug version (Windows system seeing checked). MediaMonkey was playing and minimized to the taskbar.I said "switch to MediaMonkey"; MediaMonkey became an minimized as expected and continued playing.

I frequently control MediaMonkey with Dragon NaturallySpeaking and have set up a number of macros – "play song", "stop playing" etc.; to the best of my knowledge, since I started testing the MediaMonkey betas (1369) I have not used Dragon NaturallySpeaking to control it. I tested 1398 and found that some of my macros work but some no longer performed as expected – this is not too surprising; as soon as MediaMonkey gets out of beta I will go back to my scripts and edit them to make them work. I would be happy to share my scripts – just ask.

[alirezanoori]

I have tested it again, and once more it crashed. I don't know what's the problem but I'm sure it's some problem with Dragon NaturallySpeaking and media monkey.

[rusty]

Alirezanoori,

The log you posted doesn't show much. Did an .elf file get sent?

Note: if it wasn't sent, you can check in your MM directory or in Appdata/Roaming/Eurekalog/ for MediaMonkey.elf

Thanks.

-Rusty

[alirezanoori]

Okay here it is:
https://rapidshare.com/files/3315675029/MediaMonkey.elf

I hope it helps.
Sincerely

[rusty]

Tracked at : http://www.ventismedia.com/mantis/view.php?id=8242

Thanks.

-Rusty

[rusty]

In the meantime, can you confirm whether this still occurs with a recent build (e.g. 1418)?

Thanks.

-Rusty

[alirezanoori]

Thanks for tracking. I'll report in a few hours for the new build.

[alirezanoori]

Just tested build 1419, 2 times. Problem remains.

[jiri]

If you still have a problem, please re-send a debug log and any related information.

Thanks,
Jiri

[alirezanoori]

Download both the log and .elf files from here:

http://www.mediafire.com/?lkftdcl4daxjxxg

[alirezanoori]

Also uploaded in ticket with ID:
KSF-382829

----

I received this email: Hi,

The issue was resolved in build 1419.

)

[alirezanoori]

If you still have a problem, please re-send a debug log and any related information.

Thanks,
Jiri

lt's been a few days now but it still shows as "resolved" in mantis.