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MM Freezes during playback and tagging [#14432]

Posted: Sun Jul 30, 2017 2:12 am
by robojock
Hi,

I am busy tagging songs which i have downloaded and are not properly tagged. While i am tagging them i am also listening to some of them, if there is a song playing in the batch that i am tagging it will cause mm to freeze and the song to reloop, which means i have to force close mm. I have attached my debug log. I did 2 tests, one with mm playing the song and tagging it at the same time, then force closing and restarting doing the same thing but without playing anything.

https://drive.google.com/file/d/0BwkADL ... sp=sharing

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 8:50 am
by Peke
Can you please send me one track DL link in PM so that I can check the track Metadata tags?

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 12:54 pm
by AlanH
I've seen this behaviour if the metadata is upadated within the first couple of seconds of a track starting.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 1:24 pm
by Peke
Can you replicate it constantly?

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 1:43 pm
by robojock
Peke wrote:Can you replicate it constantly?
Yes, it only does it with the songs i haven't tagged, once they are tagged via mm then it does not do that anymore. I see the song i pm you does not do that anymore as it has now been tagged and i do not have the original untagged file that i downloaded.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 2:34 pm
by AlanH
I got the impression it was related to having auto lyrics lookup enabled and letting that tag the lyrics at the same time as updating metadata manually. Could be way off but it doesn't seem to do it if I run through new songs to let it pick the lyrics up first or edit the metatdata then lookup the lyrics.

It was never a big enough problem for me to worry about as I just changed my workflow slightly for new music.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 6:08 pm
by Peke
Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Sun Jul 30, 2017 11:30 pm
by Stigg
I have seen this happen with overly long file or folder names.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Mon Jul 31, 2017 12:37 am
by robojock
Peke wrote:Hi,
Thx AlanH, interesting thought. I'll try to replicate that.

@robojock
How big the files are? Do you also Tag Album Art? and Where the files are located (SSD/HDD/Lan Mapped Drive/...)?
-320Kb mp3 anything between 5mb-20mb depending on the length on the song. Mp3s from source are watermarked, but according to source it should not have an effect on quality or anything else.
-Some files have album art some don't, even if it is a an album/single/ep some of the files will have album art and some won't. For example album a has 10 songs, 2 of those songs will have album art and the rest won't.
-Files are located on drive c: which is a 1TB SHDD (Hybrid Drive)

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Wed Aug 16, 2017 10:24 am
by rusty
Hi,

I'm unable to replicate this, but it sounds similar to a bug that we thought was fixed long ago: http://www.ventismedia.com/mantis/view.php?id=8346

Would it be possible to share a file that consistently triggers the problem (I know that's tough because tagging 'fixes' the issue) ?

Thanks.

-Rusty

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Fri Sep 29, 2017 12:35 am
by robojock
I thought this was just an mp3 issue, but i see now mm does it flac files that i ripped myself with a different app, the flac files already have tags, i am just "fixing" them and making it "neater" in mm :(

Say i ripped a cd, imported it in mm, start playing the album in mm before tagging, select all because i want to edit the album name, open properties, edit album name click save, boom mm freezes and song goes it loop... :evil: reproducible all the time :evil:

This is making my mm experience really unpleasant, that i am thinking of giving up and moving on to another app

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Fri Sep 29, 2017 2:35 am
by Peke
Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.

Re: [4.1.18.1842]MM Freezes during playback and tagging

Posted: Fri Sep 29, 2017 6:09 am
by robojock
Peke wrote:Hi,
I also can't replicate the problem. There are number of factors that can slow tagging especially for FLAC where Metadata is in front of Audio data and for example adding Album Art to a file on network using WiFi can be proven to bee a bottleneck and trigger temp freeze of UI till process is done.

I've sent you PM with More details.
All the files that i am using are on a local drive. The UI freeze happens indefinitely with the audio looping until i force close mm.

Re: MM Freezes during playback and tagging [#14432]

Posted: Sat Sep 30, 2017 7:52 pm
by Peke
Hi,
Added as http://www.ventismedia.com/mantis/view.php?id=14432 thank you for the patience.

Re: MM Freezes during playback and tagging [#14432]

Posted: Sun Oct 01, 2017 1:30 pm
by MartinP
I can also confirm it, MMW crash sometimes while tagging just playing title (only playing title!)

MMW 4.1.18.1852