ipod touch sync ios6 doesn't work anymore in 1715 [#12210]

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uziubalmy
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Joined: Thu Jun 07, 2012 5:01 pm

ipod touch sync ios6 doesn't work anymore in 1715 [#12210]

Post by uziubalmy »

ipod touch with ios6. worked until 1711. Updated the 1715 and after the synch the track sand playlists on the ipod remain unchanged as if it doesn't synch nothing. Already tried to restore the ipod to factory default. Didn't tried with ios7.
Lowlander
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by Lowlander »

Capture the sync in a debug log (step 4b) and send to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
uziubalmy
Posts: 28
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by uziubalmy »

the sync doesn't fail, just what was in the ipod before the sync remain unchanged.

downgraded to 1711 works perfectly. In the weekend I'll try to re-update to 1715 and send a debug log.
Ludek
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Joined: Fri Mar 09, 2007 9:00 am

Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by Ludek »

Thank you very much, I see the same with my iTouch 4 and build 1715, to be fixed as http://www.ventismedia.com/mantis/view.php?id=12210

Tahnks again for catching this issue!
Peke
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by Peke »

Please do more tests as I have 4G 6.1.6 and have no issues to sync.

exact steps would be welcome.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Ludek
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by Ludek »

Peke, I reproduced the issue on my iPod Touch 4 and iOS 6.1.6, it is already fixed in build 1717.

@uziubalmy » Could you confirm that it is fixed in 1717?
Peke
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by Peke »

I was using 1717 version.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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uziubalmy
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Re: [1715] ipod touch sync ios6 doesn't work anymore

Post by uziubalmy »

Ludek wrote:Peke, I reproduced the issue on my iPod Touch 4 and iOS 6.1.6, it is already fixed in build 1717.

@uziubalmy » Could you confirm that it is fixed in 1717?

yes but no. Now mm crash dyring sync. I sent some debug message. downgraded to 1711 and it works.
Ludek
Posts: 4959
Joined: Fri Mar 09, 2007 9:00 am

Re: ipod touch sync ios6 doesn't work anymore in 1715 [#1221

Post by Ludek »

Hi, I have not observed any crash and haven't found any crash log from build 1717, did you really send it?

Can you attach and generate also debug log using DbgView?
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