iPod Touch 4G iOS6 Sync Issue

[atomiczap]

So, I recently got a used iPod Touch (4th Gen, iOS6). I reset it to factory defaults, and tried to use it with Mediamonkey. After spending forever online I finally got the settings on the iPod and in iTunes correct, so the iPod now shows up in mediamonkey. However, any time I try to sync my music, it hangs up on the first song. Mediamonkey doesn't crash or anything, it just says "Synchronizing [my] iPod touch: (Copying 1 of....)" indefinitely, I tried leaving it go all night to no avail. Any help would be much appreciated! Thank you!

[Lowlander]

Which version of MediaMonkey and iTunes?

[atomiczap]

Which version of MediaMonkey and iTunes?

MediaMonkey 4.1.9.1764 (Gold)
iTunes 12.3.1.23 (64 bit)

[Lowlander]

I suggest you capture this in a debug log (step 4b) and send it to support for troubleshooting: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69

[gblum]

I'm having the same issue. Syncing to other devices like an USB Flash Drive and newer IOS device (iPod NANO) works better.

[Peke]

I'm unable to replicate using touch 4G iOS 6.1.6, iTunes 12.3.1.23 (64 bit), Windows 10 Pro

Pleas eopen support ticket and follow suggestion from lowlander to create log file

[gblum]

Part of the bug report requests a copy of the iTunes_Control folder. It's over 12GB. When re-creating the issue to proved the bug report I only attempted a sync of a couple of tracks, but my iPod already has a large library which was previously copied when Media Monkey worked. I'm concerned that if I delete the entire library to report this bug, I won't ever get it back.

[Lowlander]

You can start with just sending the debug log. If support needs more they'll ask.

[Agent Smith]

Here is what I've experienced

IPOD Touch 4G - Model MC544LL/A
iOS version 6.1.6 (10B500)

MM Gold - V4.1.8.1751 - Computer -> IPOD syncs Fine (Installed as Portable)
MM Gold - V4.1.9.1764 - Doesn't Sync. Slow - gets to the end, no errors, but nothing is on the device. Check the tree - music shows but cannot be accessed.

Bit of a problem with V4.1.8.175 - Within MM I would remove content from the IPOD, which it would do in the list, but it wouldn't delete from the device. Only after I synced with ITUNES did this function work properly. Bit strange.

Something is wrong with V4.1.9.1764 - can't even Sync

[Peke]

Try 4.1.10.1778

[Blackcat12]

Here is what I've experienced

IPOD Touch 4G - Model MC544LL/A
iOS version 6.1.6 (10B500)

MM Gold - V4.1.8.1751 - Computer -> IPOD syncs Fine (Installed as Portable)
MM Gold - V4.1.9.1764 - Doesn't Sync. Slow - gets to the end, no errors, but nothing is on the device. Check the tree - music shows but cannot be accessed.

Bit of a problem with V4.1.8.175 - Within MM I would remove content from the IPOD, which it would do in the list, but it wouldn't delete from the device. Only after I synced with ITUNES did this function work properly. Bit strange.

Something is wrong with V4.1.9.1764 - can't even Sync

I have a similar issue using the latest MMW v4.1.10.1778 Gold under Windows 10, iPod Touch 4, IOS 6.1.6 (latest supported). It was taking hours to sync a couple hundred tracks. The db eventually corrupted I assume as I could not get MMW to quit scanning (even though unchecked). I did a factory reset of the iPod, which took care of the db issue. I then tried to sync with the clean device, but it was still extremely slow.

After reading the related threads in the forum, I downloaded v4.1.8.1751 and performed a portable installation. I copied my mm.db and ini file from the other installation, then opened up MM. Synch performance was back to normal again...

[Peke]

You should open support ticket and create debug logs using both versions and same files, also it is possible that clean portable version influence speed.

So I would suggest that you use both portable versions.