Songs not showing in MMA

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TMorgan7

Songs not showing in MMA

Post by TMorgan7 »

Some songs are not appearing in my MMA library, but they do appear in my desktop MM library when my phone is connected via USB, as though they exist in the phone's files; just not present in the app itself.

I have the newest version of both the app and desktop program, and I have not attempted wifi syncing; it's always been synced via USB.

Thank you!
Peke
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Re: Songs not showing in MMA

Post by Peke »

Hi,
Can you browse to files if you are using MMA folder browser?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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TMorgan7

Re: Songs not showing in MMA

Post by TMorgan7 »

Peke wrote: Tue Mar 05, 2019 9:08 pm Hi,
Can you browse to files if you are using MMA folder browser?
Is the MMA folder browser a different app that I would need to install separately from the regular app?
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
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Re: Songs not showing in MMA

Post by Lowlander »

No, from the home screen use the Folders option. If it isn't showing go to menu > Personalize to enable it showing on the MMA home screen.
TMorgan7

Re: Songs not showing in MMA

Post by TMorgan7 »

Lowlander wrote: Wed Mar 06, 2019 4:43 pm No, from the home screen use the Folders option. If it isn't showing go to menu > Personalize to enable it showing on the MMA home screen.
Yes, I am able to access the Folders location. I looked in both the Library and Files, but do not see the missing songs.
brighteyes

Re: Songs not showing in MMA

Post by brighteyes »

Hello, I'm having exactly the same problem. Have you found how to resolve this?
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
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Re: Songs not showing in MMA

Post by Peke »

Hi,
Can you access files with folder explorer? Can you please create screenshot of folder browser root and one where files reside along with steps how you browsed to them?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
brighteyes

Re: Songs not showing in MMA

Post by brighteyes »

Hello, I can access the files with file explorer. The strange thing is that some of those files are showing in mm, and some aren't, they're all in the same root folder (SD card > music). I can't think of any reason why some are in mm, but the majority aren't?
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Songs not showing in MMA

Post by Peke »

Hi,
screen shots are missing. Also you can let us know which ones are missing and which are OK.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
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