Crash on Windows Restart/Shutdown [#15538]

Help improve MediaMonkey 5 by testing the latest pre-release builds, and reporting bugs and feature requests.

Moderator: Gurus

malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Crash on Windows Restart/Shutdown [#15538]

Post by malkierian »

Normally, this wouldn't be too much of an issue, since the computer is restarting (except for the fact that any crash makes MM forget its position in the NP list; would be nice if it saved position more often...), except that this crash prevents a restart or shut down from continuing, often kicking Windows back to desktop (and then I lose the record of my open Explorer windows).

https://www.dropbox.com/s/17pqslaa92kq3 ... 2.jpg?dl=0

This has been an issue through the last couple dozen builds, but it's still true with 2138.
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Crash on Windows Restart/Shutdown

Post by Peke »

Hi,
and 2145?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Post by malkierian »

Still happens in 2146.
PetrCBR
Posts: 1763
Joined: Tue Mar 07, 2006 5:31 pm
Location: Czech
Contact:

Re: Crash on Windows Restart/Shutdown

Post by PetrCBR »

Will check.
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Post by malkierian »

Just updated to 2161, still happening. I even tried a fresh, non-portable installation, and the crash still happened, but Windows was somehow able to automatically close it down, unlike with the portable installations.
Lancer
Posts: 10
Joined: Fri Oct 05, 2018 2:29 pm

Re: Crash on Windows Restart/Shutdown

Post by Lancer »

Confirmed still consistent in 2164.
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Crash on Windows Restart/Shutdown

Post by Peke »

Hi,
Can you please rename Persistent.json file to 1persistent.json file and try again?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Post by malkierian »

Still did it, and, for the record, a new persistent.json was never written.
PetrCBR
Posts: 1763
Joined: Tue Mar 07, 2006 5:31 pm
Location: Czech
Contact:

Re: Crash on Windows Restart/Shutdown

Post by PetrCBR »

Tracked as 15538.
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Crash on Windows Restart/Shutdown

Post by Peke »

malkierian wrote: Sun Mar 10, 2019 7:59 pm Still did it, and, for the record, a new persistent.json was never written.
Are you sure that you deleted right one as newer MM5 versions allow normal install not just portable?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown [#15538]

Post by malkierian »

Yes, because I installed over my portable installation with the new installer in portable mode. It did reset my UI to a certain extent when I removed it.
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Crash on Windows Restart/Shutdown [#15538]

Post by Peke »

Hi,
Try to rename MM.DB in portable folder and start MM5. if New MM.DB is created then you are using portable install if not that installation is flagged as Normal.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Posts: 159
Joined: Wed May 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown [#15538]

Post by malkierian »

I didn't think I needed another confirmation that my installation was portable (I firmly remember checking the option for portable installation on install), but I went ahead and did it anyway, and yes, it is a portable installation.
Post Reply