Should I be trying to sync MMW 5 with the current beta of MMA?

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BenRad
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Should I be trying to sync MMW 5 with the current beta of MMA?

Post by BenRad » Mon May 13, 2019 9:03 am

Just like old times, I'm having MMA sync issues. Using MMW 5.0.0.2175 and MMA 1.3.5.0856. I was running into issues with my FLAC files converting to M4A ("failed to convert") and realized I needed to install the Codec pack. So then, wifi syncing began to work, but very slowly. MMW 5 froze up a few times during sync and I needed to restart each time. I decided to try and sync over USB. The sync was working, but also incredibly slow (USB 3 for all connections, my phone is a OnePlus 6T). I cancel the sync to confirm that Wifi sync is working again and it throws the "failed to convert" error. The files listed are all FLAC. I plug it back into my PC and the sync begins again.
I'm not sure if it will sync to completion because I had to go to work.

Lowlander
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Re: Should I be trying to sync MMW 5 with the current beta of MMA?

Post by Lowlander » Mon May 13, 2019 11:42 am

MM5 is a beta product, it is designed to work, but as a beta it may have its own set of problems, on top of any issues the beta of MMA has.

However, feedback with debug logs is invaluable in this scenario and would help to iron out any problems either product has.
Lowlander (MediaMonkey user since 2003)

BenRad
Posts: 120
Joined: Tue Mar 17, 2009 1:15 pm
Location: North of the East...

Re: Should I be trying to sync MMW 5 with the current beta of MMA?

Post by BenRad » Mon May 13, 2019 11:49 am

I've been submitting the logs when the bugs pop up. I'll provide more detail in the future.

Peke
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Re: Should I be trying to sync MMW 5 with the current beta of MMA?

Post by Peke » Mon May 13, 2019 6:40 pm

Hi,
In any cases if you manage to catch LOG ID before it is sent in both MM5 and MMA post it here as then we can try to directly isolate report and analyze/replicate steps that preceded that crash.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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