I cannot log in

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Moderator: Gurus

ddrennen

I cannot log in

Post by ddrennen » Wed Jul 10, 2019 12:46 pm

I cannot log in -- apparently a problem with my name or password. I have not been able to get any response from Mediamonkey. I have a Gold subscription. I have requested a password reset several times - no response on that either.

Is this typical of Mediamonkey support?!?!

Thanks for any suggestions on how I might resolve this --

Dorothy Drennen

Peke
Posts: 12500
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: I cannot log in

Post by Peke » Wed Jul 10, 2019 3:46 pm

Hi,
Can you please contact me directly on pavle mediamonkey.com from email that you used to create account here and I'll give you instructions how to reset your password, it is possible that account is locked due the too many password requests.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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