Wiki information disappeared - help!

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Saint_ade
Posts: 8
Joined: Sat Apr 12, 2025 11:48 am

Wiki information disappeared - help!

Post by Saint_ade »

Hi, I've just bought a new laptop and have successfully migrated MM to my new machine. Everything is working ok except for one thing. When I select an album view, there used to be some information about the album that appeared to the right of the album artwork at the top, linked to Wikipedia. This has disappeared and I cannot find a way to get it back...can someone please help me in simple steps?
Thanks!
Lowlander
Posts: 59161
Joined: Sat Sep 06, 2003 5:53 pm

Re: Wiki information disappeared - help!

Post by Lowlander »

Do you have the info panel enabled (ie. you still see the Album Art at the top)? If so, make sure the Info panel lookup is enabled.
Saint_ade
Posts: 8
Joined: Sat Apr 12, 2025 11:48 am

Re: Wiki information disappeared - help!

Post by Saint_ade »

Hi yes, I can see the album art at the top. I've already checked the info panel before as shown in your image, but still nothing. I only refreshed the library a day or so ago, does it takes a long time to get the info maybe, or should it be instant??
Last edited by Saint_ade on Wed Sep 24, 2025 1:18 pm, edited 1 time in total.
Lowlander
Posts: 59161
Joined: Sat Sep 06, 2003 5:53 pm

Re: Wiki information disappeared - help!

Post by Lowlander »

Image
I see it here on the latest MediaMonkey 2024.2 beta build. What build (Help > About) are you using?
Saint_ade
Posts: 8
Joined: Sat Apr 12, 2025 11:48 am

Re: Wiki information disappeared - help!

Post by Saint_ade »

I'm using Media Monkey 2024.1.0.3113 Gold v2024.x

And I just downloaded the latest Beta build and now it won't recognise my licence which I only bought last December! This is going from bad to worse! I need this to work because I'm a radio presenter and use this all the time!
Last edited by Saint_ade on Wed Sep 24, 2025 1:37 pm, edited 1 time in total.
Lowlander
Posts: 59161
Joined: Sat Sep 06, 2003 5:53 pm

Re: Wiki information disappeared - help!

Post by Lowlander »

Please upgrade to the latest MediaMonkey 2024.2 beta build and let us know if the issue is resolved.
Saint_ade
Posts: 8
Joined: Sat Apr 12, 2025 11:48 am

Re: Wiki information disappeared - help!

Post by Saint_ade »

Unfortunately not. I'm still getting licence failed, no album info and I can't generate auto playlists.
Lowlander
Posts: 59161
Joined: Sat Sep 06, 2003 5:53 pm

Re: Wiki information disappeared - help!

Post by Lowlander »

How is the License failing? Are you unable to enter it?
Saint_ade
Posts: 8
Joined: Sat Apr 12, 2025 11:48 am

Re: Wiki information disappeared - help!

Post by Saint_ade »

All fixed thank you. Seems the info was a server problem (now fixed) and the license issue has also been resolved. All now working ok!
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