Page 1 of 1

Crash on scan / Rating (2024.0.0.3031 Beta) (Solved)

Posted: Tue Jun 18, 2024 4:38 pm
by 4ug3jw57
Two bugs
1. When Scanning Library Folder
Image

2. When trying to rate a track (flac in this case)
Image

Re: MediaMonkey for Windows 2024.0.0.3031 Beta

Posted: Tue Jun 18, 2024 7:11 pm
by Lowlander
Hi,

We're unable to replicate either of these issues :-(

Can you please capture each issue in a debug log (step 4b) and attach the debug logs to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.

Thanks!

Re: Crash on scan / Rating (2024.0.0.3031 Beta)

Posted: Fri Jun 21, 2024 6:13 am
by Ludek
Could you please try whether menu File > Manage database > [x] Rebuild full-text search index
fixes the issue?

Re: MediaMonkey for Windows 2024.0.0.3031 Beta

Posted: Fri Jun 21, 2024 1:16 pm
by 4ug3jw57
Lowlander wrote: Tue Jun 18, 2024 7:11 pm Hi,

We're unable to replicate either of these issues :-(

Can you please capture each issue in a debug log (step 4b) and attach the debug logs to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.

Thanks!
I installed the debug version, replicated the errors and sent them trough Media Monkey, thanks for the advise.

Re: Crash on scan / Rating (2024.0.0.3031 Beta)

Posted: Fri Jun 21, 2024 1:19 pm
by 4ug3jw57
Rebuild the database and Rebuild full-text search index and now the crashes stopped. Thanks to @Ludek!

Image