MediaMonkey forum

When trying to sync tablet via usb, hangs then crashes offering to restart in safe mode, doing so crashes as well.
w11pro, 3036 beta, gpu cache cleaned, reboot, REPEAT.

Reformatted sd card, twice, no change.
reverted to 3035, now that is having same problem.

latest error in safe mode is:
Application throw [sic] an exception
TMetadataStorageHandler.readTracksFromDeltaJSON has failed to parse: PK (then three squares, some kind of unusual character maybe)

Before that, after installing 3036:
Database file C:\Users\me\AppData\Roaming\MediaMonkey5\MM5DB cannot be accessed.
Error: file is not a database

Wifi sync on tablet returns error: Sync error Unknown Error

Please capture this in a full debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.

Just a heads up about this: if you're using the debug build and the crashlog ID is 2AB30000, then the bug can be 'solved' by switching to the 'regular' build (instead of debug).

Can you confirm?

-Rusty