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access violation ntdll
Posted: Wed Jan 22, 2025 1:10 pm
by nwBlackDog
Recently upgraded to 2024 gold version. Twice now MM hang on launch with "Access Violation nddll" Kill the process and relaunch resolves the issue. V5 was solid. I'm getting concerned 2024 not so much
Re: access violation ntdll
Posted: Wed Jan 22, 2025 3:22 pm
by Lowlander
Does this occur after a specific action in MediaMonkey?
Can you please capture the error in a debug log (step 4b) and attach the log to a Support Ticket:
viewtopic.php?t=86643
This will help a developer analyze what triggers this on your setup.
Re: access violation ntdll
Posted: Wed Jan 22, 2025 5:40 pm
by CrashMonkey
Try to disable Hardware Acceleration temporary in the Options->Performance to see if the access violations stops.
However first log a debug log crash, and post that in support ticket. So they can investigate it.