MediaMonkey forum

last night my media monkey quit playing music in the middle of a song. then it wouldn't play music at all when i double click anything. or music videos. i reinstalled it with the newest dev version and still music videos won't play and it took an hour to reinstall because it kept hanging on install. today i uninstalled it and reinstalled it and rebooted the computer before i installed it again. still the music videos won't play. i just sits on 0 and does nothing. and each time I installed it or reinstalled it it went really slow. my desktop is a gaming computer, though i'm not into gaming but photo and video editing. I"m not sure what gives. it keeps going from one video to the next and putting the banner up each time it switches. but nothing ever plays.

Please start here: https://www.mediamonkey.com/support/kno ... s-to-play/

Which Build (Help > About) of MediaMonkey are you using, what File Type(s) are affected and do you have the MediaMonkey Codec Pack installed?

Lowlander wrote: ↑Wed Sep 30, 2026 12:48 am Please start here: https://www.mediamonkey.com/support/kno ... s-to-play/

Which Build (Help > About) of MediaMonkey are you using, what File Type(s) are affected and do you have the MediaMonkey Codec Pack installed?

they're not dead links. i haven't moved or deleted anything. it's not acting like dead links. it tries to play each music video for like 15 seconds then moves on. and on . i have the newest build as of an hour ago. 2024.2.2.3223 and i can still view the properties for the videos.

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Lowlander wrote: ↑Wed Sep 30, 2026 12:48 am Please start here: https://www.mediamonkey.com/support/kno ... s-to-play/

Which Build (Help > About) of MediaMonkey are you using, what File Type(s) are affected and do you have the MediaMonkey Codec Pack installed?

I"m not sure if i have a codec pack installed or if they are the default. I have some Mediamonkey codecs. there's Mediamonkey Video Player v2.0.

Tools > Addons shows if the MediaMonkey Codec Pack is installed.

Lowlander wrote: ↑Wed Sep 30, 2026 6:20 pm Tools > Addons shows if the MediaMonkey Codec Pack is installed.

ok. i don't see it there. thanks.

You can catch the problem in a log as requested above so a developer can analyze why this happens.

You can also try the MediaMonkey Codec Pack and see if it resolves the issue.