MediaMonkey forum

I downloaded MM 3.1.1.1259, uninstalled my previous version and install the new version. I'm still getting the "Bad Request" error when trying to use Auto-Tag from the Web.

See picture below, which has the MM main window in the background, the error in the Auto-Tag dialog, and the info displayed in "Help -> About", showing that I do, in fact, have 3.1.1.1259 installed and running.

Any ideas?

What Amazon site you use?

I have the same problem, the same error with all of the amazon pages..

I have the same problem since a week or so.

ravn wrote:I have the same problem, the same error with all of the amazon pages..

Rezonator wrote:I have the same problem since a week or so.

Have you both upgraded to 3.1.1.1259? It is fixed for me with that version.

Hi, same problem for me. MM version 3.1.1.1259, I'm still getting bad request error

Peke wrote:What Amazon site you use?

I get the same error with all the Amazon sites. It appears that build 1259 has not resolved the problem.

same for me. "Bad Request"...

I can confirm that the build fixes the issue, at least on many machines it was tested on. Anybody having this problem, please let us know as many details as possible about your machine and configuration, a debug log might be useful as well (mail it to me).

Thanks,
Jiri

Out internal testing shows that this issue might appear when your computer doesn't have correct time. Please check out whether this isn't your case.

Jiri

jiri wrote:I can confirm that the build fixes the issue, at least on many machines it was tested on. Anybody having this problem, please let us know as many details as possible about your machine and configuration, a debug log might be useful as well (mail it to me).

Thanks,
Jiri

I'll just send you a PM with debug output. My clock time is correct.

salut
tout ok pour moi
a+

jiri wrote:Out internal testing shows that this issue might appear when your computer doesn't have correct time. Please check out whether this isn't your case.

That fixed it!

My clock was off by 5 minutes (slow). I updated my time synchronization with the Internet (w32tm.exe on Windows XP) and all is well.

Thanks very much for your support!

-Steve

Hi

Just upgraded to 3.1.1.1259 and it resolved my problem with downloading album art.

Thank you!

Morning All,

When I went to upload the new release put out to get around the Amazon artwork problem; I got the following message:

C:\ Program Files \ Media Monkey \ MMHelper.dll

An error occured while trying to replace the existing file: DeleteFile failed; code 5
Access is denied

Click retry again, Ignore to skip this file (not recommended) or Abort

I clicked retry again half a dozen times; then decided to skip this file; and new installation went ahead; and the artwork problem has been solved.

Am I missing out on something by skipping the above file instruction?

Thanks

Dodger