Lowlander, thanks for your help. It was a network problem and the problem is solved.

See: https://www.mediamonkey.com/support/ind ... lna-server

Are both devices on the same network and is the network set to allow devices to see each other? Do other network features work on the TV?

I am going crazy trying to fix this problem. Background: I have a desktop PC and I have had so problem with the TV accessing MM or MM accessing the TV. I have install a new wireless router and I keep getting this error message. I imagine it is something right in front of my nose that needs to be done. ANY help will be greatly appreciated.