Sync Issues (Still)

by **MarkODD** » Sun Jul 14, 2013 10:46 pm

I am glad to see that this post is provoking some discussion regarding the issues with USB sync but no one seems to have answered my request:

Could someone do a simple test for me please?

After a sync is complete, select the Music subtree under the device. The synced songs are listed.

Disconnect.

Reconnect and select the Music subtree under the device. Is there anything there?

In my case there is nothing but I don't know if that is expected.

by **BigInJapan** » Fri Jul 12, 2013 1:30 pm

rovingcowboy wrote:i use usb sync just like moving files to an hard drive, i dont sync back to the pc i use the numbers and rates from the pc. that being said though i do get some messed up art work for the albums even with the usb sync. but its working for me that way,

I think maybe it should be clarified that what you're describing here isn't actually sync. Unless I'm misunderstanding, you're just copying files over. That's fine for the limited goal of being able to play the music on your device, but it doesn't address OP's problem with getting changes to metadata that happen on the phone accurately synced back to the main library on the PC.

I hope that doesn't come across as criticism of your post. I just want to make it a little more clear for people who are scanning these threads in search of solutions to metadata sync problems.

by **rovingcowboy** » Fri Jul 12, 2013 9:24 am

bkenobi69 wrote:If you copy a file over using the drag and drop approach you just suggested, will that use the appropriate transcoding based on the device? I wasn't aware you could transfer files that way within MMW.

by copy with mmw i mean to select the songs in the list and then right click and select copy to folder and browse to the folder on the sd card in the phone.
monkey treats it like another drive.

by **bhiefer** » Fri Jul 12, 2013 7:08 am

Hi, yes in build 148, there is a regression that causes that metadata are not backward synced to MMW over wifi. This is fixed and will be in next build. We've also made some significant changes and bugfixes to sync so hopefully it will be better now. But we are still working on issues with USB sync. Thanks for you patience..

by **bkenobi69** » Thu Jul 11, 2013 2:08 pm

If you copy a file over using the drag and drop approach you just suggested, will that use the appropriate transcoding based on the device? I wasn't aware you could transfer files that way within MMW.

by **rovingcowboy** » Wed Jul 10, 2013 6:31 pm

no i do all on computers side
just plug phone in. exploer in my computer area on the pc. go into the drive shown for the phone to the media folder and then use mmw to copy files on to the phones drive.
as said just like working on hard drives.

by **MarkODD** » Wed Jul 10, 2013 4:59 pm

rovingcowboy, when you connect via USB are there any tracks listed under the Music subtree under the device in the media tree?

by **rovingcowboy** » Tue Jul 09, 2013 11:51 pm

BigInJapan wrote:
MarkODD wrote:I am just trying to determine what is different about my situation compared to others who have the same setup and have no problems syncing.
Wait, are there people who have no problems syncing? I've only gotten as far as it works about as often as it fails. I thought that was kind of the general state for most right now.

i use usb sync just like moving files to an hard drive, i dont sync back to the pc i use the numbers and rates from the pc. that being said though i do get some messed up art work for the albums even with the usb sync. but its working for me that way,

by **mcow** » Tue Jul 09, 2013 10:20 pm

I have for a long time had sync working well enough to do what I needed it to, but with a number of issues.
This with a Galaxy Tab, wifi connection only. When I play songs on the Tab, then sync, MMW updates the Last Played; when I change the set of albums or playlists, the tracks get deleted or copied over, per the changes.

What has changed for me, with MMA 148 / MMW 1646, is that Last Played is not getting sync'd over any more. Changes to the sync list are sync'd, but not the history.

== EDIT ==
This is discussed at http://www.mediamonkey.com/forum/viewto ... 21&t=72390.

by **BigInJapan** » Tue Jul 09, 2013 2:02 pm

MarkODD wrote:I am just trying to determine what is different about my situation compared to others who have the same setup and have no problems syncing.

Wait, are there people who have no problems syncing? I've only gotten as far as it works about as often as it fails. I thought that was kind of the general state for most right now.

by **MarkODD** » Sun Jul 07, 2013 5:23 pm

Thanks Lowlander

So are you saying that I should be able to see the tracks that have been synced to the phone under the device in the Media Tree once scanning is complete?

If this is true then it is probably the source of all the syncing issues that i am expereincing and in which case I would be quite happy to submit a debug log. At this stage I am just trying to determine what is different about my situation compared to others who have the same setup and have no problems syncing.

by **Lowlander** » Sun Jul 07, 2013 9:37 am

MarkODD wrote:Do you mean Options/Portable Device Sync "Scan as Soon as the Device is Connected"?

Yes, I meant that option. You could capture a debug log (step 4b) in MediaMonkey for Windows that captures the problem you experience and send it to support: http://www.mediamonkey.com/forum/viewto ... f=21&t=341

by **MarkODD** » Sun Jul 07, 2013 5:38 am

Do you mean Options/Portable Device Sync "Scan as Soon as the Device is Connected"?

This option is ticked.

by **Lowlander** » Wed Jul 03, 2013 1:21 pm

(untested) Did you let the scan of device finish (is auto-scan enabled?)?

by **MarkODD** » Mon Jul 01, 2013 5:30 am

Could someone do a simple test for me please?

After a sync is complete, select the Music subtree under the device. The synced songs are listed.

Disconnect.

Reconnect and select the Music subtree under the device. Is there anything there?

In my case there is nothing but I don't know if that is expected.

Sync Issues (Still)

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