sync server not found until restart of MMW

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Expand view Topic review: sync server not found until restart of MMW

Re: sync server not found until restart of MMW

by Dancer » Fri Sep 17, 2021 1:42 am

Yesterday I chosed to take part on MMA tester program and today I got a first update to 1.4.4.0952.

In this new build there is NO problem with synchronizing at once so far. The first try succeeded.

BTW: Also the crashing issue when adding a title to any playlist seems to be fixed.

Great work!

EDIT:// Next try failed. So in the newest build the issue is NOT FIXED so far.

Re: sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 3:36 pm

Ticket #2699: "sync server not found when clicking on sync now"

Re: sync server not found until restart of MMW

by Lowlander » Thu Sep 16, 2021 3:03 pm

On MediaMonkey 5? The instructions are in step 4b: viewtopic.php?f=30&t=86643

A logID would be needed for developers to locate the correct log.

Re: sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 3:00 pm

I send a new log (of the second try, MMW still open and not restarted). This time I sent it but missed to copy the ID. Where can I find the log on the machine?

Re: sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 2:43 pm

I chlicked on Save instead on Send. So here is a screenshot:
Image

I can't find the saved file. Something went wrong. If it is necessary I repeat it with new ID.

Re: sync server not found until restart of MMW

by Lowlander » Thu Sep 16, 2021 2:28 pm

In the Menu use About to get to the option to send a debug log.

Re: sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 2:24 pm

@Lowlander
Yes sure. Where is the debug log stored for MMA?

Re: sync server not found until restart of MMW

by Lowlander » Thu Sep 16, 2021 1:53 pm

Can you send a debug log from About in MMA when you experience this and reply here with the logID.

A log (step 4b) from MediaMonkey 5 send to Support may also prove helpful: viewtopic.php?f=30&t=86643

Re: sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 1:00 pm

MMW: the newest beta 5.0.2.2502 (but it happened with the latest stable too).
MMA: 1.4.3.0950; with and without the Pro-License

Re: sync server not found until restart of MMW

by Lowlander » Thu Sep 16, 2021 9:39 am

Which version of MMW and MMA are you using?

sync server not found until restart of MMW

by Dancer » Thu Sep 16, 2021 6:32 am

When MMW is already open and I start sync via WiFi on android, a message pops up "Server not found".
I have to restart MMW first to get it displayed on android.

Because there is a WiFi connection already in place MMA app should recognize the MMW server at once.

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