Sync to SD card total failure - definite regression

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Expand view Topic review: Sync to SD card total failure - definite regression

Re: Sync to SD card total failure - definite regression

by Ludek » Wed Aug 11, 2021 2:29 pm

Thanks for confirmation!

Re: Sync to SD card total failure - definite regression

by viking74 » Wed Aug 11, 2021 12:15 pm

Ludek wrote: ↑Mon Aug 09, 2021 2:35 pm Hi again, can you please confirm that the issue is fixed using this build 5.0.1.2432 : https://www.dropbox.com/s/50584bzxzfuh1 ... g.exe?dl=0

Thanks!
Build 5.0.1.2432 has fixed my sync issues. I tried the same library as before with a mix of Flac conversion and Mp3 copy and it completed without issue. Oddly your work around for build 2431, lowering the number of threads for auto-conversion(16 -> 6), did not help. I did find MM5 (2 hrs 35 min) to be slower than MM4 (2 hrs 10 min) with the same settings and device. Not a big deal as the big sync should only need to be done once.

Re: Sync to SD card total failure - definite regression

by Ludek » Mon Aug 09, 2021 2:35 pm

Hi again, can you please confirm that the issue is fixed using this build 5.0.1.2432 : https://www.dropbox.com/s/50584bzxzfuh1 ... g.exe?dl=0

Thanks!

Re: Sync to SD card total failure - definite regression

by Ludek » Mon Aug 09, 2021 10:00 am

Hi,
thanks to the log from ticket # 2292 I now see where the problem lies, will be fixed as https://www.ventismedia.com/mantis/view.php?id=18064

Thanks for reporting!

Re: Sync to SD card total failure - definite regression

by Ludek » Mon Aug 09, 2021 6:40 am

Hi CosmicKnowledge,
just seeing your forum post:
After months of waiting... MMA syncing still fails with "Waiting for file to convert" after 55 of 1200 songs is complete. I've already sent several debug logs.
MMW: v5.0.1.2431
MMA: v1.4.4.0952
I just tried it and it just failed the same way as it has for months.
Where you sent the logs? AFAIK I've already fixed the issue as https://www.ventismedia.com/mantis/view.php?id=18064 , but supposing that it still does not work for you: Can you please generate full debug log of the WiFi sync (capturing to DbgView -- item 4b here: viewtopic.php?f=30&t=86643 ) and attach to eSupport ticket please?
I would love to fix your sync issues finally, but it seems endless process doing this via multiple forum threads, having you in single support ticket would speed up the things / communication and debugging a lot.

Thanks!

Re: Sync to SD card total failure - definite regression [#18064]

by Lowlander » Mon Aug 02, 2021 4:08 pm

Please capture the Sync in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?f=30&t=86643

This will allow a developer to analyze why this occurs in your setup.

Re: Sync to SD card total failure - definite regression

by viking74 » Mon Aug 02, 2021 3:52 pm

Lowlander wrote: ↑Mon Aug 02, 2021 11:35 am Which Build (Help > About) of MediaMonkey 5?
I've tried two previous versions as well as the latest 5.0.1.2431.

Re: Sync to SD card total failure - definite regression

by Lowlander » Mon Aug 02, 2021 11:35 am

Which Build (Help > About) of MediaMonkey 5?

Re: Sync to SD card total failure - definite regression

by viking74 » Mon Aug 02, 2021 11:19 am

Sync on MMW5 also doesn't work for me, it will always hang after a random number of tracks. SD card is installed in the phone and formatted within android as separate storage and connected to PC with USB. I also tried with a USB thumb drive and it also hangs. I reinstalled MMW4 and the sync process works fine.

Re: Sync to SD card total failure - definite regression

by Peke » Mon Aug 02, 2021 9:08 am

Hi,
Tested on 32GB SDcard and forced convert of 10k of tracks no issues. All files converted and synced to SDcard.

Re: MMA hang: "waiting for file to convert..." [#18064]

by CosmicKnowledge » Sun Aug 01, 2021 6:30 pm

Ludek wrote: ↑Fri Jul 09, 2021 5:59 am Could you please note which post and where is the log?

Are you referring viewtopic.php?f=30&t=99515 ?
This one was another regression, but during USB sync (already fixed in 2422).

So could you please re-test with 2422 asap and generate a log in case you are still seeing an issue?

Thanks!
After months of waiting... MMA syncing still fails with "Waiting for file to convert" after 55 of 1200 songs is complete. I've already sent several debug logs.
MMW: v5.0.1.2431
MMA: v1.4.4.0952
I just tried it and it just failed the same way as it has for months.

Re: Sync to SD card total failure - definite regression

by CosmicKnowledge » Sun Aug 01, 2021 6:25 pm

Ludek wrote: ↑Fri Jul 09, 2021 4:30 am Please upgrade to 2422, this regression has been already fixed as https://www.ventismedia.com/mantis/view.php?id=18118

Let us know how it works with 2422,
Thanks!
I'll try it tonight. I'm using 5.0.1.2431 now. I can 100% confirm that MM Android still fails to sync over WiFi (local LAN) to MMW. Still says "Waiting for file to convert..." after just 55 of 1200 songs to sync. This is aside to the SD sync problem.

Re: Sync to SD card total failure - definite regression

by CosmicKnowledge » Sun Aug 01, 2021 6:23 pm

Peke wrote: ↑Thu Jul 08, 2021 8:05 pm Hi,
Unfortunately it is common to get/buy fake SDcards even in trusted places.

Read more about it at:
https://photographylife.com/fake-memory-cards

And see on how to test it:
https://www.geckoandfly.com/22803/detec ... -ssd-disk/
Come on guys... that's like Microsoft always saying the reason Windows is crashing is because I also installed Microsoft Office. Of course I have a non-fake, good SD card. Everything else works fine on it. Your software doesn't.

Re: MMA hang: "waiting for file to convert..." [#18064]

by Ludek » Fri Jul 09, 2021 5:59 am

Could you please note which post and where is the log?

Are you referring viewtopic.php?f=30&t=99515 ?
This one was another regression, but during USB sync (already fixed in 2422).

So could you please re-test with 2422 asap and generate a log in case you are still seeing an issue?

Thanks!

Re: Sync to SD card total failure - definite regression

by Ludek » Fri Jul 09, 2021 4:30 am

Please upgrade to 2422, this regression has been already fixed as https://www.ventismedia.com/mantis/view.php?id=18118

Let us know how it works with 2422,
Thanks!

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