Just to help others. Go to: 'view' 'mode' and select 'desktop'. That puts thing back in order with the tree.

You can disable your software temporarily and try it again then re-enable.
Also, some security/antivirus programs have launch tray settings (sometimes, right click on icon) like disable for 10 min, 1 hour, etc.

it's still in task manager under both 'applications' and 'processes'.
if it's my security software, what does that mean?

Did MediaMonkey disappear from the Task Manager? Maybe you have security software blocking (restoring) registry edits?

ok. i opened mm and deleted the interface folder. no change.
then i closed mm and deleted the interface folder. no change.
then i went back and saw that the interface folder is still there after being deleted.
i can't say this makes any sense to me. do you understand?

good question. i don't remember. i'll try again and see what happens.

Did you edit the registry with MediaMonkey closed?

hi

i can't find the thread with my most recent comments so i'm here again instead.

fyi... i deleted the interface folder like you suggested but it didn't make any difference. everything is still in strange places or is absent from the display.
i guess i'll reinstall through the link you gave.
i'll wait a little in case you have any other suggestions but i'm ok just doing a reinstall if that's what it takes.

thanks
meghan

Lowlander wrote:\Interface and delete the whole folder/key.

Delete the "Interface" folder. That will take care of anything in it.

Do NOT do this before you've made a copy of your MediaMonkey database.

ok.. i followed the path all the way to 'interface'. lowlander's original instructions were to delete the registry key. which part is the key i'm supposed to delete? when i double clicked on 'interface' the subfolder was titled 'v4'. is that what i delete?

If not a portable install:

Those are the right folders at that "level". Are you following through the entire path that lowlander gave?
HKEY_CURRENT_USER\Software\MediaMonkey\Interface

"Software" is the next folder..and so on...

As a last resort, if you still can't find anything, try this:
single click on HKEY_CLASSES_ROOT > look at the regedit menu (at top) under edit > click on "find" > check the three boxes >
type in the term MediaMonkey > hit find\search

Tell us what you find.

Did you do a Portable Install? In that case it wouldn't be in the registry.

Lowlander wrote:That has already been discussed.

Yep .. and like so many things .. dust in the wind

found the subfolders but still no mention of mediamonkey in any of them. they have titles like ap events, console, control panel, environment etc... would it be in one of these? i'm feeling timid about clicking on random things to look for something specific.

When you clicked on hkey_current user... did you just simply single click it and that's it or is there a
little plus sign to the left of it indicating a group of subfolders?