As it works now and is not reproducible by others we'll consider it some corruption in the install.

Anyway, I just completely uninstalled MM5 and reinstalled it. Then I rescanned my library. The dead links are all fixed now.

I just resynced my phone, and it added all the missing songs with special characters.

Sorry, I don't have the time or energy to collect and send logs properly, but it was definitely something with special characters. It's the only thing those 345 songs had in common.

Well, I got as far as installing the debug version. When I open it, I get these messages, and then it hangs.

https://imgur.com/a/1QzZjHv

Have you tried to add/rescan your files? Does this find any of them?

I have lots of files with special characters in filenames and in tags, and these all load and play just fine. To clear up the issue of special characters in your tags, if you have or download another tag editor, and change them, what happens?

Also, what happens if you right click the file in windows explorer, and select "play in mediamonkey"?

In that case please capture the loading of dead links in a debug log as requested above.

I am using MM5 already. Only just realized I'm in the wrong forum. :lol:

Special characters is not a known issue and always has worked for me. I can confirm that the files are not listed in Dead Links on [url=https://www.mediamonkey.com/download]MediaMonkey 5[/url].

If you can reproduce with MediaMonkey 5, then please capture the loading of Dead Links in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

The developers can then troubleshoot this with MediaMonkey 5.

No, special characters are definitely the issue here.

Examine these 3 screenshots. MediaMonkey finds every song in the album except those with special characters. The paths are all matching.

- Track 07 of Beuna Vista Social Club is the only track in the album with a special character, and MM can't find it
- Track 04 of Black Holes and Revelations is the only track in the album with a special character, and MM can't find it
- Track 05 of Crack-up is the only track in the album with a special character, and MM can't find it

https://imgur.com/a/kWueZRw

Yes, the files play using other media players.

That should be no issue, I'd still recommend comparing Paths as it's likely there is a difference.

I assume the files from File Explorer play without problem when opened with MediaMonkey?

I just noticed a common thread. Nearly all of these 345 files have special characters in their tag info (see image). Like characters with umlauts (ä). But, again, this is not new. I've always had these in my library.

https://imgur.com/a/ZTv9BIE

Nope, MediaMonkey doesn't play any of these 345 files. But they are all present in Windows Explorer, and all their paths look correct. Restarting didn't fix it.

Do the files still play in MediaMonkey? It looks like the Paths are the same. Does this still happen after a PC restart?

Hey.

So I just tried playing a song in MM4 and it couldn't find the file.

I went over to the Deal Links section and found that there are 345 songs there! This is sudden. I've listened to this much of this music recently and I haven't changed anything.

I'm looking in my Windows folders, and the music is still there. The paths look correct (see screenshot).

What can I do to quickly fix this?

https://imgur.com/a/ZzoQtVl