by ahdalmyn » Thu Aug 29, 2024 10:18 am
I was not able to get any information from the Digital River support team.
I had been using MediaMoney 4 and then MediaMonkey 5 on my Windows 10 desktop, with a Gold licence.
I lost data when a Microsoft update crashed my device,
I installed MediaMonkey 5 on a new Windows 11 desktop. MediaMonkey restored my Gold licence. I was able to restore my saved media.
My new installation of MediaMonkey 5 did not include the Media Monkey Codec Pack 3.0.7, which I had purchased when I had moved from MM 4 to MM 5. The Addon, by member "Jiri" was last updated in 2022. It worked on my old Windows 10 device
I decided that it was better to buy Codec Pack 3.0.7 again for $19.84 (Canadian $) through Digital River MyCommerce.
My financial institution declined the charge on my credit card by Digital River for$18610.74 as a suspected fraud.
Digital River declined explain the charge or attribute blame for what may have been a hack.
Digital River has no online store, and tells me I can only order the codec by ordering the codec from the MediaMonkey Addons page
I was not able to get any information from the Digital River support team.
I had been using MediaMoney 4 and then MediaMonkey 5 on my Windows 10 desktop, with a Gold licence.
I lost data when a Microsoft update crashed my device,
I installed MediaMonkey 5 on a new Windows 11 desktop. MediaMonkey restored my Gold licence. I was able to restore my saved media.
My new installation of MediaMonkey 5 did not include the Media Monkey Codec Pack 3.0.7, which I had purchased when I had moved from MM 4 to MM 5. The Addon, by member "Jiri" was last updated in 2022. It worked on my old Windows 10 device
I decided that it was better to buy Codec Pack 3.0.7 again for $19.84 (Canadian $) through Digital River MyCommerce.
My financial institution declined the charge on my credit card by Digital River for$18610.74 as a suspected fraud.
Digital River declined explain the charge or attribute blame for what may have been a hack.
Digital River has no online store, and tells me I can only order the codec by ordering the codec from the MediaMonkey Addons page