mma stopped syncing wirelessly

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Re: mma stopped syncing wirelessly

by Lowlander » Tue Sep 06, 2022 10:14 am

MediaMonkey constantly receives bug fixes. MediaMonkey 5 was a redesign to be able to go cross platform and because MediaMonkey 4 and older relied on outdated technologies.

The team is always here to help users with Sync issues. Unfortunately due to the many different setups for MMW, the many different networks users use and the plethora of Android devices/Android versions it starts with asking questions. Wi-fi Sync is often blocked by either a Firewall on the Windows PC, or the network the user is using. However, often with help from users plenty of bugs have been solved in Sync over the years.

Wi-fi Sync troubleshooting: https://www.mediamonkey.com/support/kno ... rk-at-all/

Re: mma stopped syncing wirelessly

by micawbersmu » Mon Sep 05, 2022 10:32 pm

The 2020 comment about MM becoming less user-friendly is definitely still accurate in 2022. And more so. Exactly this problem showed up out of the blue for me just now. Any little change (new version of MM, new PC, new phone, new brand of deodorant) has always been enough to bring MM and me to our knees. With most systems, new software versions try to fix the big problems and then move on to the little stuff and new features. MM ignores the big problems, adds changes that only make the little stuff more complex, and adds features that cripple things that used to just work. It's as though the devs are deliberately user hostile. It shows in their forum comments. Never a sign of "Oops, we goofed." Just an endless loop of: "Did you do this? Did you do this? Did you do this? Did you .... " And "You need to perform this onerous series of steps to send us a debug log or otherwise it's not our responsibility." I'm a comp sci professional with years of sys dev experience and I have never worked with a piece of software as obtuse and brittle as MM. The design philosophy that seems to show itself is one I am all too familiar with: bug fixes are boring, throwing everything out for a complete redesign is fun (for devs, but usually not for users). It's kept Office continuously unusable for decades. The only reason I punish myself with it is that there are literally no alternatives anymore if you hope to do sync of songs and playlists between phone and PC. I know, I should just put it all in the cloud. But that's no help when you like to camp. After years with MM and never ending battles with its sync and libraries and playlists and a UI that always moves towards complexity over simplicity, I'm about ready to give up on listening to music altogether. There is now only cloud storage (nonstarter without a network), streaming (also a nonstarter without a network and limited to what music they want to serve), and nothing. I saw the signs in the 2000s, but software is now fully in its masturbatory phase. The devs get their jollies and the users get jizz in the face. If I sound furious, it's because I am, especially having paid for the "Fool's Gold" version. I expect to see either no response to this or responses that point out how wrong I am because I violated some provision in the Treaty of Kadesh or something. Sheesh.

Re: mma stopped syncing wirelessly

by toyzrme » Thu Jan 28, 2021 9:42 pm

FYI ran into a problem similar to this - tried all of the suggestions (reinstalled MMA, formatted SD card on S10 phone, delete/disable/enable the device in the device lists, etc) - also noticed that the server IP address list had 2 IP's that weren't even on my subnet (?? - and this is on a 50lb box!)

What finally seemed to work was disabling the 2 MMW servers (libraries) I had, and adding a new one to the list, approved the connection, and voila, it worked.

Not sure WHY, but I don't have time to debug ...

Re: mma stopped syncing wirelessly

by Lowlander » Tue Oct 27, 2020 10:15 am

You can always try to run without firewall (maybe disconnect internet from your network first) and see if that resolves it, but did you make sure the client is allowed access in the Media Servers settings?

Re: mma stopped syncing wirelessly

by Peke » Tue Oct 27, 2020 4:59 am

Hi,
It is strange behavior and something is blocking connection.

If you want you can try this free app (I personally use it) https://www.binisoft.org/wfc.php that ill show you state of Firewall and connection logs.

Re: mma stopped syncing wirelessly

by Finsternis » Mon Oct 26, 2020 8:47 pm

For the moment my working theory is that it might not be a MM issue but perhaps could be an OS permission issue with authentication. I did have the MM server installed as a service. Thinking that might be a problem, I played around with all kind of settings for the service itself, but though I learned some stuff I still could not get the wifi sync to happen. In the end I tried just removing the service entirely to see if the same thing happens when just trying to connect to a running instance of MM rather than the installed service. Unfortunately it doesn't seem like it makes a difference since I still get the same error even with the service uninstalled. :-(

Re: mma stopped syncing wirelessly

by Lowlander » Mon Oct 26, 2020 6:23 am

1) Plex only connects to its own server as far as I know, it doesn't connect to DLNA servers (it just can be a DLNA server, not client). The MediaMonkey UPnP Server should show under whatever name you have configured for it under Media Sharing. If you have multiple servers showing their you can delete all but 1 and configure it to your needs.

2) Yes, wifi sync has to be initiated from MMA.

3) Have you tried removing the device from the devices list in the Media Server settings in MediaMonkey. That hopefully makes a new profile with correct MAC on reconnecting via UPnP (try playing via UPnP in MMA before attempting Sync).

Re: mma stopped syncing wirelessly

by Finsternis » Sun Oct 25, 2020 9:08 pm

1) It's not clear to me which server Plex is connecting to when it connects from my Roku or Android phone because I essentially have two servers running on my desktop (maybe 3?). There is the Plex server, which I believe is just Apache, there is a UPNP server which I assume is MMW, and I do not know if MMW has a separate server just for sync or if that is just UPNP also. So I'm sorry if I was unclear. My intention was just to say that "These things work, so basic networking is functioning."

2) OK, so it only shows USB connected devices. So by extension, all WiFi Syncs must be initiated on the client side, from MMA, not from MMW, is that correct?

3) I agree that it seems these settings are causing the problem, but I can't see why because every single thing I find I set to "allow" or "share" or "automatically allow new ones" and so on.

The ONLY thing I noticed that might possibly be an issue is that I got a new phone recently. I set it up on my network to have the same IP as the old one, but of course it has a different MAC address. In the access log within MMW (it sure would be helpful if it logged WHY access was denied) I can see where connections were allowed from my old phone at IP address X, but when my new phone started using IP address X but with a different MAC address, it started denying. I figured it wouldn't matter since I have it set to automatically accept all new incoming requests, but maybe it got confused. Is there a way to clear some cache or something?

Thanks for your help.

Re: Sync server access denied issue

by Lowlander » Sun Oct 25, 2020 6:50 pm

1) Plex can connect to the MediaMonkey Server?

2) MMW only shows USB connected devices.

3) Check the settings in the Media Server settings in MMW (Tools > Options > Media Sharing by configuring the Media Server). Make sure the client is allowed to connect. The settings here are likely causing the problem.

Sync server access denied issue

by Finsternis » Sun Oct 25, 2020 6:21 pm

I can't do a WiFi sync. Yes, I HAVE read the readmes, at least the ones I could find. It's definitely not a basic networking issue. SOMETHING is denying access SOMEWHERE but I can't figure it out.

1) I can access and play all the media on my desktop with the Plex client on both Android and Roku, as well as the default Roku media player app, so UPNP is working and there are no basic networking problems. The network is working and devices on it can see each other.

2) I can't see my android phone in the GUI on the PC desktop unless it is physically plugged in with USB - i.e, MMW doesn't see the phone over WiFi even though they are both connected to the same network. I don't know if it's supposed to show up or not - it sure would be handy. So as of right now the only way I can try to sync is with USB, which NEVER works because I have a whole lot of music and MMW can't even conceive of it or keep the process up long enough for it to finish before something crashes. I've been manually copying music back and forth but that is about as fun as you would imagine.

3) When I go into MMA and pick "UPnP", the desktop serv er shows up on the list and is correctly identified as "MediaMonkey Library." But when I click on it, only one folder comers up and it is named "Access denied."

4) When I press "Sync now" in MMA, an error comes up that says "Syncronization refused by remote server. Verify that WiFi synchronization is enabled on the remote server." Naturally I've checked the setting ten thousand times for my phjone, and it has always had the box checked next to "Grant remote Sync/access rights."

So the server is UP, and MMA can see it, but for some reason some kind of access is being denied somewhere. What could it be?

Re: mma stopped syncing wirelessly

by Shutterskull » Fri Jul 31, 2020 7:14 am

I have the same problem. Upgraded MMW to latest version and now I can't WiFi sync. Have gone through all the steps, nothing works. MMA doesn't even seem to be able to see the server anymore.

Re: mmw 4.1.29.1910 killed ability to mma sync

by terryo » Wed Jul 15, 2020 12:59 pm

You know what? MM is becoming decidedly not user friendly. I did nothing other than load an upgrade of mmw to 4.1.29.1910

Everything was working fine* after I recovered from the disconnection caused in the last upgrade. It seems unreasonable for me as a consumer to be regularly wading through forums trying to solve problems I am not creating.

I fully realize that keeping an application afloat in the churning seas of evolving OSes is an arduous and demanding task, but when the problems fall into my lap, it sure is frustrating.

*(mostly fine: playlist sync is still off kilter)

Re: mmw 4.1.29.1910 killed ability to mma sync

by Lowlander » Wed Jul 15, 2020 12:43 pm

See: https://www.mediamonkey.com/support/ind ... ork-at-all

Start with trying UPnP in MMA to connect to the MMW server: http://www.mediamonkey.com/support/inde ... lna-server

In MMW make sure the device is allowed to connect in the media server (Tools > Options > Media Sharing).

mmw 4.1.29.1910 killed ability to mma sync

by terryo » Wed Jul 15, 2020 12:40 pm

Loaded mmw 4.1.29.1910 and my two attempts at syncing failed.

I rebooted everything, computer and Samsung phone. On the third attempt to sync, it says "Completed with errors: Synchronization refused..."

Re: mma stopped syncing wirelessly

by terryo » Wed Jul 01, 2020 12:45 pm

The sync looked perfect. Several days later, I found my phone memory was maxed out and mma had duplicated my entire library in it, even though none of those tracks were accessible in mma. Deleted it via computer and found the sync box was now checked for the phone memory. Unchecked it and mostly things are good.

Except the playlists still don't sync properly, but that's in a different, as yet unresolved thread (which might be left hanging because I understand mma v2.0 is in the works. I hope that fixes it).

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