by micawbersmu » Mon Sep 05, 2022 10:32 pm
The 2020 comment about MM becoming less user-friendly is definitely still accurate in 2022. And more so. Exactly this problem showed up out of the blue for me just now. Any little change (new version of MM, new PC, new phone, new brand of deodorant) has always been enough to bring MM and me to our knees. With most systems, new software versions try to fix the big problems and then move on to the little stuff and new features. MM ignores the big problems, adds changes that only make the little stuff more complex, and adds features that cripple things that used to just work. It's as though the devs are deliberately user hostile. It shows in their forum comments. Never a sign of "Oops, we goofed." Just an endless loop of: "Did you do this? Did you do this? Did you do this? Did you .... " And "You need to perform this onerous series of steps to send us a debug log or otherwise it's not our responsibility." I'm a comp sci professional with years of sys dev experience and I have never worked with a piece of software as obtuse and brittle as MM. The design philosophy that seems to show itself is one I am all too familiar with: bug fixes are boring, throwing everything out for a complete redesign is fun (for devs, but usually not for users). It's kept Office continuously unusable for decades. The only reason I punish myself with it is that there are literally no alternatives anymore if you hope to do sync of songs and playlists between phone and PC. I know, I should just put it all in the cloud. But that's no help when you like to camp. After years with MM and never ending battles with its sync and libraries and playlists and a UI that always moves towards complexity over simplicity, I'm about ready to give up on listening to music altogether. There is now only cloud storage (nonstarter without a network), streaming (also a nonstarter without a network and limited to what music they want to serve), and nothing. I saw the signs in the 2000s, but software is now fully in its masturbatory phase. The devs get their jollies and the users get jizz in the face. If I sound furious, it's because I am, especially having paid for the "Fool's Gold" version. I expect to see either no response to this or responses that point out how wrong I am because I violated some provision in the Treaty of Kadesh or something. Sheesh.
The 2020 comment about MM becoming less user-friendly is definitely still accurate in 2022. And more so. Exactly this problem showed up out of the blue for me just now. Any little change (new version of MM, new PC, new phone, new brand of deodorant) has always been enough to bring MM and me to our knees. With most systems, new software versions try to fix the big problems and then move on to the little stuff and new features. MM ignores the big problems, adds changes that only make the little stuff more complex, and adds features that cripple things that used to just work. It's as though the devs are deliberately user hostile. It shows in their forum comments. Never a sign of "Oops, we goofed." Just an endless loop of: "Did you do this? Did you do this? Did you do this? Did you .... " And "You need to perform this onerous series of steps to send us a debug log or otherwise it's not our responsibility." I'm a comp sci professional with years of sys dev experience and I have never worked with a piece of software as obtuse and brittle as MM. The design philosophy that seems to show itself is one I am all too familiar with: bug fixes are boring, throwing everything out for a complete redesign is fun (for devs, but usually not for users). It's kept Office continuously unusable for decades. The only reason I punish myself with it is that there are literally no alternatives anymore if you hope to do sync of songs and playlists between phone and PC. I know, I should just put it all in the cloud. But that's no help when you like to camp. After years with MM and never ending battles with its sync and libraries and playlists and a UI that always moves towards complexity over simplicity, I'm about ready to give up on listening to music altogether. There is now only cloud storage (nonstarter without a network), streaming (also a nonstarter without a network and limited to what music they want to serve), and nothing. I saw the signs in the 2000s, but software is now fully in its masturbatory phase. The devs get their jollies and the users get jizz in the face. If I sound furious, it's because I am, especially having paid for the "Fool's Gold" version. I expect to see either no response to this or responses that point out how wrong I am because I violated some provision in the Treaty of Kadesh or something. Sheesh.